topic Re: Is Zazzle website down or undergoing maintenance?? in Technical Issues

Is Zazzle website down or undergoing maintenance??

designessa — Tue, 16 Jun 2026 05:28:56 GMT

None of the buttons on the homepage are responsive, therefore I cannot log into my account. These buttons do not work : all buttons on the homepage, including the login button, edit this design button, create your own button, personalise this design button, add to cart button. The page only half loads when searching for a product and other searches.

Just wondering is the website is undergoing maintenance and when it will be back up again. Thank you, Karen

Re: Is Zazzle website down or undergoing maintenance??

Baylee — Tue, 16 Jun 2026 05:57:26 GMT

The site isn't down or anything. I'm able to access everything without any problems so it must be something else.

Re: Is Zazzle website down or undergoing maintenance??

designessa — Tue, 16 Jun 2026 06:02:17 GMT

Thank you for your response Baylee. Glad you not having any problems.

Re: Is Zazzle website down or undergoing maintenance??

Cat — Tue, 16 Jun 2026 06:46:49 GMT

I frequently have problems where images are missing and/or none of the links or buttons do anything. Refreshing the page usually fixes it, but it's super annoying.

Re: Is Zazzle website down or undergoing maintenance??

designessa — Tue, 16 Jun 2026 07:00:30 GMT

Thank you Cat for your feedback. Yes it is annoying when you can't login. It has been not working for the last 5 hours. I cleared my cache, reboot my computer and that did not work. I tried incognito and that did not work. I could not uses zazzle on Chrome, Firefox or Bing browsers. Just checked it again now and zazzle has started working on Chrome, so I can now login and click on all the links. Its still not working on Firefox or Bing browsers, so hopefully that will be fixed soon.

Re: Is Zazzle website down or undergoing maintenance??

Sara_H — Tue, 16 Jun 2026 09:12:56 GMT

@designessa If you can log in on Chrome but not Firefox or Bing - it could be a browser issue or an extension. Try turning off any adblockers or tweaking extension settings and try again

Re: Is Zazzle website down or undergoing maintenance??

Fiona — Tue, 16 Jun 2026 10:06:46 GMT

Hey @designessa ,

Are you still experiencing site issues?

-Fiona

Re: Is Zazzle website down or undergoing maintenance??

designessa — Tue, 16 Jun 2026 10:36:23 GMT

Thank you Sara, it's working in chrome now, just not with Firefox or bing browsers. I did check the settings and cleared my cache. I will check them again in the morning. Thanks again 🙂

Re: Is Zazzle website down or undergoing maintenance??

designessa — Tue, 16 Jun 2026 10:39:37 GMT

It's working now on Chrome since 3 hours ago, so i can log in now and access. I will check bing and firefox browsers in the morning and report back in this feed. 🙂

Re: Is Zazzle website down or undergoing maintenance??

designessa — Tue, 16 Jun 2026 23:27:38 GMT

I have tried again this morning, and I still cannot use zazzle.com on Firefox or Bing browsers. The homepage menus and login buttons are unresponsive and the zazzle webpages only loads half a page, with the other half of the page showing blank information. I have tried my chrome browser this morning that I normally use with Zazzle.com and that is no longer (although it did work last night briefly after being unavailable all day yesterday). I have tried on my laptop as well as another and another computer without success, I have tried incognito and that does not work. All have the same issues with accessing the zazzle main menu and login with the website only showing half pages. I have cleared my cache, restarted my computer without success. It was all working well last week, but this week I have been having constant problems. I am unsure if zazzle has done updates to their website which is causing this problem, I used to work in IT and have seen this problem with website updates where menu buttons are inactive. I don't have this problem with other websites. I don't know what else to do. I will log a support ticket with the zazzle helpdesk.

Re: Is Zazzle website down or undergoing maintenance??

designessa — Tue, 16 Jun 2026 23:39:06 GMT

I am based in Australia, so I don't know if its an IP or region issue, I am trying to check that as well.

Re: Is Zazzle website down or undergoing maintenance??

designessa — Wed, 17 Jun 2026 01:21:59 GMT

I have done further testing this morning - FYI this is what I did: In Chrome [[[[ press F12, then Ctrl+Shift+M (or click the small phone/tablet icon in the dev tools toolbar), and pick something like "iPhone" or "Pixel" from the device dropdown at the top. Reload Zazzle website. If Zazzle suddenly works perfectly on your laptop or PC while emulating a phone, that's about as close to proof as you can get that Zazzle's server is treating your request differently based on what it thinks your device is — almost certainly via the User-Agent header — and that the desktop path specifically is broken on Zazzle end right now. ]]] - I performed this test and zazzle worked perfectly when emulating a mobile phone (I was able to access all the home menu buttons and login buttons worked and the pages rendered in full). Results: This is clearly a zazzle problem - "If Zazzle suddenly works perfectly on your laptop/pc while emulating a phone, that's about as close to proof as you can get that Zazzle's server is treating your request differently based on what it thinks your device is — almost certainly via the User-Agent header — and that the desktop path specifically is broken on Zazzles end, while it works fine on mobile devices and mobile user-agent strings, it fails consistently on desktop browsers regardless of network, ISP, or IP address". So I will go to my support ticket 0439000101563 and send screenshots of my findings. Note: just thought I would give you the full details in case this happens to you - (as it has taken me a couple of hours this morning to find the problem). Anyhow, onwards and upwards 🙂

Re: Is Zazzle website down or undergoing maintenance??

designessa — Wed, 17 Jun 2026 09:29:01 GMT

zazzle technical support are currently working my technical issues, I have noticed that the "edge browser" appears to be working again and that the login buttons and menu buttons are now working again. So I think this will be fixed soonish. I will update this thread in the morning (in about 8 hours as I am based in australia).

Re: Is Zazzle website down or undergoing maintenance??

Scott — Wed, 17 Jun 2026 18:02:03 GMT

I can reproduce this issue if I disable Javascript in my browser. Given that this only seems to be impacting you, and only on some web browsers, it seems possible that perhaps Javascript was simply disabled at some point.

Can you visit the page below and verify the status of Javascript in each of your browsers? There's a blue box at the top of the web page that will say simply Yes or No as a clear indication of whether Javascript is enabled.

https://www.whatismybrowser.com/detect/is-javascript-enabled/

Re: Is Zazzle website down or undergoing maintenance??

designessa — Wed, 17 Jun 2026 22:47:04 GMT

Thank you Scott, what a great tip re JavaScript, I check my browser with your suggested link and my JavaScript is working.

Update on my issue: Hi Scott, I had a lodged a ticket with the zazzle helpdesk about 12 hours ago. I just checked all my browsers just now and all my zazzle menu buttons and login button are now responsive. All my browsers are now renderering products and full pages instead of half page rendering. It seems that zazzle helpdesk have fixed my issue. I can now successfully login and have full function to zazzle website on all my devices laptop, tablet, and computers. Thanks again for your assistance. I have not had an update from helpdesk, but I will let them know what ever they did, my issue is now fixed and resolved. All the best.