topic Re: products rejection in Create Products

products rejection

EastVillage — Thu, 04 May 2023 14:45:31 GMT

public domain / CCL images are combined in the editor to make an original design, which later get rejected for been in conflict with one or more of Zazzle content GL. The issue seems to be copyright infringement and it is taking a lot of work on my side to prove it otherwise ( find original source, send the link to Zazzle etc ).

I would appreciate any input on the subject - thank you !

Re: products rejection

KeegansCreation — Thu, 04 May 2023 15:14:17 GMT

A lot of times when the image seems like it ought not to be an issue, the issue is the tags.

Re: products rejection

Jadendreamer13 — Thu, 04 May 2023 15:16:14 GMT

When you combine the images, copy the link to the original source, plus any text that verifies that the image is a public domain image AND is copyright free, and save this information in an MS Word document (or other software) at the time you create a design. Keep this information on file so you can provide it to the Zazzle review team if they flag your products for possible copyright infringement. You will be prepared if this happens again. It is important to verify that each public domain image that you choose is also copyright free before you use it.

Re: products rejection

PenguinPower — Thu, 04 May 2023 17:57:46 GMT

Also keep in mind that just finding an image that is marked CCL or public domain on a website doesn't mean that image actually is either of those....
Image thieves, aggregators, people who make money from ads on their website, maybe even well meaning people who simply don't know any better often upload copyrighted images to websites, even those with decent reputations, like Pixabay, so you need to be careful about what you use if you choose to go that route.

Re: products rejection

PAZP — Thu, 04 May 2023 21:16:20 GMT

I agree. I've had products with my own photograph removed and it was all because of a keyword.

Re: products rejection

EastVillage — Thu, 04 May 2023 21:49:21 GMT

Thank you- I provided the link to the original image to prove that it was in public domain - also, to be on the safe side I made a design incorporating the image to make sure it was not standing alone. I got a response ( not sure if automated or not ) mentioning a famous brand copyright infringement. This must be about the way I tag images

Re: products rejection

Barbara — Mon, 12 Jun 2023 20:13:10 GMT

I found yet another of those word/name problems today. I was doing an event invitation postcard, and for the example text on the back, I used the American Legion. As soon as the product went under review instead of posting, I realized what had happened, so I remade the card with a different text example and it went through.

Just as with all other such things, when I got the email rejection, it said nothing about why.

This got me wondering what happens to people from legitimate organizations trying to do anything for their organization on Zazzle. Does the customer get rejected without explanation, or does hitting the Buy button trigger a different sort of review where the person has half a chance?

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Re: products rejection

BKMuir — Mon, 12 Jun 2023 20:25:18 GMT

I did a name badge (or something similar) for my art group. Z asked for a written approval/okay from the organization. The "organization" sent a letter, and I have had no further problems.

Re: products rejection

Barbara — Tue, 13 Jun 2023 01:47:50 GMT

That's a relief. I was concerned customers were being chased away by foggy rejection emails.

Anyway, American Legion is another one to add to our list.

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