topic Re: Contour Sticker Transfer Problems in Create Products

Contour Sticker Transfer Problems

Zob1 — Thu, 19 May 2022 14:51:16 GMT

I've noticed some problems relating to contour stickers. In a nutshell:

Want to transfer a design TO a contour sticker? Search for the term 'sticker', and contour stickers don't appear in the results.

Want to transfer a design FROM a contour sticker? Only contour stickers appear as possible options, so for example 'mug' results in the message "Your search "mug" did not match any products".

Re: Contour Sticker Transfer Problems

Malissa — Thu, 19 May 2022 16:09:44 GMT

There are a handful of items that you can't use the "transfer this design to another product" feature with. I am 99% sure contour stickers are one of them. I can't remember what else is on that list or how to find out.

Re: Contour Sticker Transfer Problems

PenguinPower — Thu, 19 May 2022 16:46:38 GMT

Malissa is correct. Contour stickers use a different printing process than most other items and therefore cannot be used to transfer your designs to other products. There a few products for which this is true. Backpacks are the other thing I can think of off of the top of my head.

Re: Contour Sticker Transfer Problems

Zob1 — Fri, 20 May 2022 10:57:56 GMT

Thanks 🙂 I'll try to avoid those items when transferring in future. It must be frustrating for other users though, it would be good if the 'transfer this design' button could be hidden where it's inapplicable, or to see some guidance when you attempt an impossible transfer.

Re: Contour Sticker Transfer Problems

Pádraig — Fri, 20 May 2022 13:18:02 GMT

Hi all,

Thanks for your input here. There is no technical issue present here so I am moving this to "Create Products".

Thanks,

Pádraig 🙂