topic Re: Espadrilles...where are they? Created & Disappeared in Create Products

Espadrilles...where are they? Created & Disappeared

LDS222 — Mon, 20 Jun 2022 00:01:59 GMT

Hi everyone!

I finally created my first Espadrilles product (I'm approved) but just searched for them in my store and in Under Review and Revise and Resubmit and there's no sign of them; any ideas?

~ Linda

Re: Espadrilles...where are they? Created & Disappeared

LMGildersleeve — Mon, 20 Jun 2022 19:57:39 GMT

Can you see them in your Products tab in the back end? If so you can still promote them.

Indexing publicly takes about 4 to 6 days before things show in your public store view or the marketplace.

Re: Espadrilles...where are they? Created & Disappeared

LDS222 — Mon, 20 Jun 2022 20:29:00 GMT

No, I cannot see them on the Products tab. Guess you're telling me to be patient, huh? lol

Re: Espadrilles...where are they? Created & Disappeared

Mark — Tue, 21 Jun 2022 13:47:14 GMT

Hey @LDS222,

Can I ask which store the espadrilles should be in please? We can take a look.

Re: Espadrilles...where are they? Created & Disappeared

LDS222 — Tue, 21 Jun 2022 21:28:03 GMT

Mark, that would be great, thank you!

https://www.zazzle.com/store/lindadseacord/products?ps=204&cg=196743367674074778

Linda D. Seacord-Art & Design Category is Emergence

Re: Espadrilles...where are they? Created & Disappeared

Mark — Fri, 24 Jun 2022 15:52:41 GMT

Hi @LDS222,

Thanks for that! I'm just checking on this now and will get back to you as soon as possible.

Re: Espadrilles...where are they? Created & Disappeared

LDS222 — Sat, 25 Jun 2022 19:31:13 GMT

Thanks Mark,

as of today, 6/25, they have not shown up; probably a glitch in the matrix?

I await your news and advice on whether I should recreate them.

Re: Espadrilles...where are they? Created & Disappeared

Mark — Fri, 08 Jul 2022 14:35:19 GMT

Hi @LDS222,

Apologies for the delay here. I have reached out to you directly about this. Thanks!

Re: Espadrilles...where are they? Created & Disappeared

LDS222 — Fri, 08 Jul 2022 20:42:01 GMT

Mark, I just sent you a response directly, take a look...