topic Re: Planner previews show a strange shadow. in Create Products

Planner previews show a strange shadow.

AngelaO — Tue, 12 Jul 2022 02:26:46 GMT

I created a few planners today and no matter the background colour I chose or the order I inserted my image and solid background colour there is a square-ish shape a few shades darker than the background colour. I tried this today on a pc using Chrome and tonight on an iPad with same result.

Re: Planner previews show a strange shadow.

PenguinPower — Tue, 12 Jul 2022 02:29:50 GMT

Pretty sure they are just showing that the surface of the planner is glossy..

Re: Planner previews show a strange shadow.

KC — Tue, 12 Jul 2022 13:29:00 GMT

I believe it's the gloss on the hard cover option. That sort of cover actually does that reflect-y thing in real life, which is probably what they are trying to show.

Re: Planner previews show a strange shadow.

Mark — Tue, 12 Jul 2022 14:14:03 GMT

Hi all,

Just going to move this as there is no tech issue present. Thank you!

Re: Planner previews show a strange shadow.

Barbara — Tue, 12 Jul 2022 23:26:30 GMT

It's a total fail at showing glossiness. It looks either like a big stain or like something off-camera throwing a shadow.

Colorwash's Home

Re: Planner previews show a strange shadow.

AngelaO — Wed, 13 Jul 2022 18:19:17 GMT

Exactly what I thought. Where there is a pattern across the whole cover the gloss reflection does not show up but I have noticed a few others with a plain colour that it looks like a mistake.