Wrong display image over product

A_New_View — Mon, 06 May 2024 02:46:36 GMT

Hi, the wrong display image appears over the product entitled "Personalized Mama Photo Fleece Blanket."

When clicked upon, this is the product that appears:

(it's the correct product for the title "Personalized Mama Photo Fleece Blanket.")

The small arrows on the left are pointing to show that there are several different product images for this one product. The image circled at the bottom is the correct one.

My collection image looks like this:

In the below picture, see how it appears as though the same product shows up twice? There are two images for "Blessed Mother Fleece Blanket" (circled in red) But the image on the bottom right is the incorrect one for that product, as shown above.

See how the same product shows up twice in the same collection? One of the images is correct, while the other is not. The titles are correct, though.

I have checked to see the public view, and it is the same.

Basically, the cover image for the product called, "Personalized Mama Photo Fleece Blanket" is the incorrect one.

Re: Wrong display image over product

Sara_H — Mon, 06 May 2024 10:08:36 GMT

@A_New_View

It looks like you've added the wrong promo to the listing. If you look down the listing pictures - you can see all of them

Check in the Product Media Manager of https://www.zazzle.com/personalized_mama_photo_fleece_blanket-256371585711852942 and remove all the other promos

Only have promos that relate to the listing not other products as it confuses the customer

edited to add - check the media area of the collection too just in case there's promos in there that are messing with the listing

topic Wrong display image over product in Ask a Question

Wrong display image over product

Re: Wrong display image over product