topic What do I do with an incorrect template? in Ask a Question

What do I do with an incorrect template?

wands1101 — Tue, 16 Jul 2024 14:16:19 GMT

Hi Everyone,

I have a design that is just over 2 months old with over 2K views, but not that many sales. Upon further investigation, I realized that I grouped some of the text fields incorrectly, and I can see why it has such a small conversion rate!

Since I am not part of the lucky few who can modify their designs after publishing, I was wondering what you would do in my position?

Leave the design up, post a new one, hide the old one? Please help. Thank you!

Re: What do I do with an incorrect template?

Jadendreamer13 — Tue, 16 Jul 2024 17:26:33 GMT

How many sales? If it’s only one or two, I would hide it, and create a new product.

Or, you could email Zazzle and ask if they will make the correction for you. Most times, though they will only fix text.

Re: What do I do with an incorrect template?

wands1101 — Wed, 17 Jul 2024 06:56:34 GMT

It has 11 sales and no complaints so far! Fingers crossed.

I asked Zazzle to change it, but they said no. Thank you for your help.