topic Re: Verifying your number For Chat in Ask a Question

Verifying your number For Chat

SJoy — Wed, 24 Jul 2024 00:07:51 GMT

Just a quick question. If, after verifying your phone number to use Z chat, your phone number changes. How does one update the phone number on Z so that it stays accurate? Is there a re-verification step? Thanks for your time.

(edited to add: This question is not specific to me and I was just asking in general incase it happens to someone.)

Re: Verifying your number For Chat

BKMuir — Wed, 24 Jul 2024 18:47:01 GMT

This might be an appropriate space to note my concerns regarding the stupidity of CELL phone verifications. I would probably not use chat anyway, but I do NOT have a CELL phone. I am getting frequently more frustrated at many businesses relegating me to the non-person status since I do not have one of these machines. I am certain that there are at least a few others in the same situation.

Re: Verifying your number For Chat

Pádraig — Thu, 25 Jul 2024 13:27:52 GMT

Hi @SJoy,

You can manage your Name, Email and Phone details in your Zazzle Account Settings. I hope that helps.

Pádraig

Re: Verifying your number For Chat

SJoy — Sat, 27 Jul 2024 03:50:36 GMT

When updating the phone number in the manner you suggest, does it prompt for a verification with a code again to use chat since it is not the same number? Managing one's personal details is not what the question is for. Just the part of having your number change and how to update the "verified" number to the correct one for the use of the Chat feature.

Re: Verifying your number For Chat

waterart — Tue, 30 Jul 2024 01:00:09 GMT

Yeah, me I don't use a cell phone.

Re: Verifying your number For Chat

rionraz — Sat, 02 Nov 2024 05:02:34 GMT

How can I verify the account with a number from Bangladesh?

Re: Verifying your number For Chat

Badeesie — Sat, 02 Nov 2024 05:38:56 GMT

According to James's post on another thread,

@James wrote:
To anyone who's Country does not show on our available list (therefor you cannot get an SMS verification), please contact our support team for further assistance here. Thank you.

Re: Verifying your number For Chat

tamirazdesigns — Mon, 04 Nov 2024 13:31:35 GMT

Hi, I've been on Zazzle for many years and do not understand why we need to verify our account now for our store, and now need to add a cell phone number. Is the reason for adding a phone number now just to be able to use the Chat function? I'd rather not add my phone number, and I do not wish to use the Chat feature. Yet lately I've been seeing some kind of Verify account badge via my store and sometimes get a Verify notification. I clicked on the Verify notification, but didn't put a phone number and it said submitted successfully. But I still get the Verify account messages. I never had many chat messages in the past, and would rather not use it, or at this time. It would be good to have a button to either turn Chat on or off, as some may want to utilize it, and some other's may not want to. Can that be possible to do? Thank you