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Stats seem stuck

Barbara — Mon, 24 Mar 2025 11:16:56 GMT

Before I report this in the tech forum, I'm wondering if it's just me where the stats for each product are stuck on Last Viewed, Views, Date Created, and Likes. It may have something to do with my having checked to see how many downloadables I have because, right at the top of the list it says "Not eligible to sell as instant download," but I had already changed it back to "Any."

Anyone else seeing this sort of thing or is it just me?

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Re: Stats seem stuck

Sara_H — Mon, 24 Mar 2025 12:51:49 GMT

@Barbara Make sure you've got "printed stats" selected and not "digital stats"

(selected turns to white)

Re: Stats seem stuck

calartcreations — Mon, 24 Mar 2025 13:20:16 GMT

Where do you have this "printed stats" and "digital stats" options? I don't see them

Re: Stats seem stuck

Sara_H — Mon, 24 Mar 2025 13:31:18 GMT

@calartcreations

You need to press statistics and then they appear

Re: Stats seem stuck

Barbara — Mon, 24 Mar 2025 15:24:02 GMT

Indeed. I discovered this and then came here to say it was my fault. The interesting thing is that, if you click to see only those items that are downloadable, which is what I had done, it automatically switches to digital stats. I never noticed it had done this until moments ago.

New thing learned, and if I hadn't, you would have clued me into it, so thanks!

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