topic Re: Zazzle, did you permanently remove the ability to change royalties monthly for existing products in Ask a Question

Zazzle, did you permanently remove the ability to change royalties monthly for existing products?

SBS — Tue, 06 May 2025 14:08:37 GMT

Adjustments haven't been sticking since the 20th, and I can’t find anything about monthly royalty changes for existing products in the new TOS. Does this mean it has been removed permanently? Right now? When you're messing with these new royalty fees?

Re: Zazzle, did you permanently remove the ability to change royalties monthly for existing products

Malissa — Tue, 06 May 2025 14:47:18 GMT

It has not been removed permanently. It was said in one of the threads that after April, the royalty changes would go back to the regular 20th of the month. I don't know why yours aren't sticking, but it has nothing to do with the day royalty changes go into effect. I think there might be another thread in the tech forum about the changes not sticking.

Re: Zazzle, did you permanently remove the ability to change royalties monthly for existing products

SBS — Tue, 06 May 2025 15:14:38 GMT

Yes, it's in the tech forum, but after not getting updates or a fix for weeks, I read through the new TOS, and haven't found a single word about it. I wouldn't be surprised if this was intentional, as they don't want designers to raise royalties, so they can easily put an end to that. I just need to know if I should start reposting hundreds of my items with royalty rates that actually make sense to stay on Zazzle.

Re: Zazzle, did you permanently remove the ability to change royalties monthly for existing products

Malissa — Tue, 06 May 2025 17:40:28 GMT

https://community.zazzle.com/t5/ambassador-program/royalty-rate-adjustment-period-extension-request/m-p/200638/highlight/true#M1319

This thread has a reply that states that the royalty changes go back to the 20th of the month. No mention of doing away with royalty changes.

Re: Zazzle, did you permanently remove the ability to change royalties monthly for existing products

Anne — Wed, 07 May 2025 08:51:18 GMT

"after not getting updates or a fix for weeks"
Is this the new earnings model for Zazzle? Looks like a fool-proof method for extra income for Zazzle. (at the expense of designers of course 🙄)

Re: Zazzle, did you permanently remove the ability to change royalties monthly for existing products

Sara_H — Wed, 07 May 2025 23:00:05 GMT

I would love to be able to change royalties. There's no way atm to get them to go to pending ready for the 20th of the month.

I've tried all my tricks and none stick.

Just so frustrating and time wasting trying over and over and over and over and over again.

sigh

Re: Zazzle, did you permanently remove the ability to change royalties monthly for existing products

Laura — Thu, 08 May 2025 01:01:18 GMT

Not sure why the "feature was removed" for pending royalties - see the replies from James in this thread: https://community.zazzle.com/t5/technical-issues/royalty-changes-are-not-updating/m-p/198765

Re: Zazzle, did you permanently remove the ability to change royalties monthly for existing products

SBS — Thu, 08 May 2025 08:38:22 GMT

Great.

However, the issue started several days before the daily changes were supposed to end, so many of the changes should have already been applied.

I'm wondering, do they have meetings to brainstorm ideas on how to make designers' lives more miserable? Or do these just pop up out of nowhere, and they implement them without thinking, because what could go wrong?

Re: Zazzle, did you permanently remove the ability to change royalties monthly for existing products

Mariholly — Thu, 08 May 2025 09:16:01 GMT

I'm going to laugh, just so I don't break down crying...