topic Re: Under review for two years? in Ask a Question

Under review for two years?

Barbara — Mon, 04 Aug 2025 11:16:12 GMT

I've had two products listed in in Under Review since August of 2023. Their problem was corrected not long after that, but there the products sit and have sat for two whole years. Am I the only person with this problem?

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Re: Under review for two years?

SJoy — Mon, 04 Aug 2025 11:29:00 GMT

I have one that has been there since January of 2023 and two from January 2024. I wish we could delete these ourselves.

Re: Under review for two years?

Perelandrian — Mon, 04 Aug 2025 12:12:07 GMT

I have 2 from January 2023. There shouldn't have been any problem as they are both greeting cards with my own art on them.

Re: Under review for two years?

Barbara — Mon, 04 Aug 2025 12:49:25 GMT

With mine (2 Mother Goose calendars) it was the Pattycake rhyme. The bot picked up on a word in it that's standard English but is also used in filthy-minded slang. Sadly, I had to duplicate those two calendars, "repair" them, and repost them for sale. The originals I repaired went out of existence, but I guess Zazzle has no way of detecting this. Did you do something similar to what I did and are thus now putting up with under-review products that don't exist?

@SJoy Indeed, it would be so much easier if we could delete the ghosts.

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Re: Under review for two years?

jophb — Mon, 04 Aug 2025 14:45:23 GMT

I have some from like 2018 haha

Re: Under review for two years?

Perelandrian — Mon, 04 Aug 2025 15:11:05 GMT

I looked again and have a keychain from Feb 2024 with a Bible verse using the word "hoar" that wants me to give the item an "R" rating. Since I chose to dispute that instead of comply, it's been sitting under review a year and a half. The other two I mentioned above are images of a forest from a photo I took. No text. The keychains are not discontinued.

Isaiah 46:4 -

And even to your old age I am he; and even to hoar hairs will I carry you: I have made, and I will bear; even I will carry, and will deliver you.

Hoar - (Webster's 1828 Dictionary)

HOAR, a.

1. White; as hoar frost; hoar cliffs.

2. Gray; white with age; hoary; as a matron grave and hoar.

HOAR, n. Hoariness; antiquity.

HOAR, v.i. To become moldy or musty.

Re: Under review for two years?

Cat — Mon, 04 Aug 2025 17:12:49 GMT

Same. It seems like once it goes beyond a month or so they just sit there and nothing ever happens. I've actually re-submitted a few and that seemed to work, but now I've got a bunch of junk sitting there that I can't delete, in addition to a few dozen real things waiting for review.

Re: Under review for two years?

WHS_Designs — Mon, 04 Aug 2025 17:49:43 GMT

@Barbara

I have 2 from 2020, 2 from 2024, and 1 from this year.

Sure would be nice if we had the ability to delete these, because obviously they are no longer in the queue to be vetted.

Re: Under review for two years?

BKMuir — Mon, 04 Aug 2025 20:26:01 GMT

Where does one find these UNDER REVIEW items. I know I found them before, but nothing jumps out today. I assume it was somewhere under my ACCOUNT.

Re: Under review for two years?

Cat — Mon, 04 Aug 2025 20:27:10 GMT

They're under saved designs.

Re: Under review for two years?

BKMuir — Mon, 04 Aug 2025 20:34:14 GMT

@Cat - Thank you so much ... I knew it was an "easy" find.

Re: Under review for two years?

Flobaby — Mon, 04 Aug 2025 20:37:19 GMT

I've got 4 under review from 2023. Because "cracker".

Re: Under review for two years?

Badeesie — Mon, 04 Aug 2025 20:44:38 GMT

@Flobaby Is it definitely cracker? Because I think Saltine might be a trademarked brand name; the generic is Soda Cracker.

Re: Under review for two years?

Flobaby — Mon, 04 Aug 2025 20:53:36 GMT

It's not trademarked anymore. I think they think "cracker" is a slur.

Re: Under review for two years?

Barbara — Mon, 04 Aug 2025 20:58:32 GMT

Because I waited and waited for those two calendars to actually get reviewed but they never were, I decided that things go there to die. No one is at the helm in the review section. So if it happens again, I'll try to figure out why the design landed there, and if I can't, I'll bless the deceased and move on.

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Re: Under review for two years?

plumb4me — Tue, 05 Aug 2025 00:43:14 GMT

I contacted Zazzle customer support and they deleted the "Under Review" products. That was about a year ago, so I'm not sure if they will do it now. I would contact support and see if they will delete them now.

Re: Under review for two years?

Barbara — Tue, 05 Aug 2025 01:00:32 GMT

I can't be bothered because it's just two products that are mere ghosts. If it were a whole lot of products, I'd definitely pursue it.

As for those saltines, I remember some years back when a designer used "cracker" (as in "polly want a cracker") without the saltine part of it, and the word was tapped as being racist or rude or something of that ilk.

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Re: Under review for two years?

Windy — Tue, 05 Aug 2025 01:09:30 GMT

I remember it taking more than a few years, but eventually my postcard was approved, after initial objections over the actual name of the creature.

River Cooter Turtle Postcard
by ZooBabyPrints

Re: Under review for two years?

Barbara — Tue, 05 Aug 2025 10:08:47 GMT

Now that's a new one on me. There's a bird that's officially called a coot and there's the joking way of calling someone an old coot, but I've never in my life heard it used as a "dirty" word. And then there's the problem of what we call it when a dog tilts its head in a moment of confusion. Oh, but there's more of this sort of thing...as I found out with the true and original version of a Mother Goose rhyme.

One day way back when, a number of us on the forum tried to ferret out all the banned words. There were a lot. I was surprised when I tried to mention both Charles Dickens and Emily Dickinson. (If my eyes aren't fooling me, this has since been corrected--at least on the forum.)

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Re: Under review for two years?

Mark — Tue, 05 Aug 2025 14:18:12 GMT

Hey @Barbara,

I reported the stuck products to the team. I'll let you know when there's an update.