topic Re: Curtain orders being returned/canceled in Ask a Question

Curtain orders being returned/canceled

rileyandzoe — Wed, 17 Sep 2025 20:37:43 GMT

Is anyone else selling curtains, but regularly having them returned or canceled? Is there a quality control issue?

I was so excited when Zazzle added that product option. It's such a bummer when those fairly large sales go pink almost every time. I don't know what the reason is for the cancellations.

Re: Curtain orders being returned/canceled

Barbara — Fri, 19 Sep 2025 11:30:12 GMT

I have no actual knowledge about curtain sales here, but I do happen to know someone who ordered curtains online and had to continue cancelling and sending them back because they either didn't fit or the colors (quite naturally) weren't the same online as they were in person. Because of watching her, I've steered completely clear of curtains.

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Re: Curtain orders being returned/canceled

Jadendreamer13 — Sun, 21 Sep 2025 19:52:40 GMT

To try and offset the fact that the colors appear to be lighter on the printed curtains, designers could try using darker, more saturated colors when creating curtain designs, OR they could decrease the opacity on their cover photos to better represent the design on the printed fabric.

Another option would be for Zazzle to offer small printed swatch samples that customers could order before they order curtains.

Re: Curtain orders being returned/canceled

rileyandzoe — Wed, 25 Feb 2026 15:20:21 GMT

I'm still confused and frustrated by the frequent returns on curtains. I had 2 nice self-referred orders last month. I earned over $200 on each order with royalty + referral, both to the same customer but several days apart. I always just hold my breath expecting these to go pink. The first one actually cleared, second one was cancelled. Today I woke up to the cleared sale going pink too. No way to know WHY these are getting returned/refunded. Another $200+ setback when most of my other other sales are earning pennies after the "marketing fees". Feeling so defeated here lately! 😢

Re: Curtain orders being returned/canceled

CLC — Wed, 25 Feb 2026 17:21:49 GMT

Hi....I like to go in and read the product reviews before designing on a product, that tells me a lot. I rarely create designs when a new product comes out, I wait and see what customer reviews say before I spend a lot of time creating artwork. The reviews on curtains are not great, there seems to be two main issues, color of the final product and that the curtains come in shorter than ordered. That is a terrible blow for you as getting a referral anymore is a real accomplishment.

Re: Curtain orders being returned/canceled

rileyandzoe — Thu, 26 Feb 2026 14:00:53 GMT

I appreciate the feedback. I created most of my curtains when they were first introduced (maybe even in the greenroom stage, before they were publicly released as a new product, I can't remember?). I was so excited because they looked like a great product addition! I have stopped adding new ones after all the cancellations and bad reviews.