topic Re: Products not appearing in storefront in Ask a Question

Products not appearing in storefront

threegirlpileup — Mon, 08 Dec 2025 17:09:01 GMT

I just started a second store, and I am finding that when I post a product for sale it is not always appearing in my storefront (the backend, not just the public side). I can find the listings by clicking on them in my list of recently visited products, and they are listed there as being for sale in my store. I have tried reposting and sometimes it works and sometimes it doesn't. I can't figure out why it is only working some of the time.

And just FYI I do have "all" clicked under product visibility so I know I'm seeing everything that's there.

Any suggestions appreciated.

Re: Products not appearing in storefront

James — Tue, 09 Dec 2025 17:07:06 GMT

Hi @threegirlpileup , I would say that site traffic and our diversion of resources to ensure the site runs smoothly on the customers end is at play here. So Indexing on your end as a Creator might be that bit slower at times of high traffic. Please be patient and hopefully it will even out at times of low traffic.

Re: Products not appearing in storefront

threegirlpileup — Thu, 11 Dec 2025 12:19:09 GMT

It’s not an indexing problem. The produces are not getting posted to my store. I’m not just talking about the public side, they’re not visible on the backend.

Re: Products not appearing in storefront

James — Thu, 11 Dec 2025 13:21:30 GMT

I can see products appearing in the second store now.