https://community.zazzle.com/t5/ask-a-question/question-about-chat-discussion-did-i-handle-this-correctly/m-p/233487#M16312 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="A_New_View_0-1766088873641.png" style="width: 400px;"><img src="https://community.zazzle.com/t5/image/serverpage/image-id/22828i1BAC54BF6AE61162/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="A_New_View_0-1766088873641.png" alt="A_New_View_0-1766088873641.png" /></span></P><P>I have not heard back from this customer, nor have they made a second purchase. I hope I handled it correctly.</P> Thu, 18 Dec 2025 20:17:36 GMT A_New_View 2025-12-18T20:17:36Z https://community.zazzle.com/t5/ask-a-question/question-about-chat-discussion-did-i-handle-this-correctly/m-p/233487#M16312 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="A_New_View_0-1766088873641.png" style="width: 400px;"><img src="https://community.zazzle.com/t5/image/serverpage/image-id/22828i1BAC54BF6AE61162/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="A_New_View_0-1766088873641.png" alt="A_New_View_0-1766088873641.png" /></span></P><P>I have not heard back from this customer, nor have they made a second purchase. I hope I handled it correctly.</P> Thu, 18 Dec 2025 20:17:36 GMT https://community.zazzle.com/t5/ask-a-question/question-about-chat-discussion-did-i-handle-this-correctly/m-p/233487#M16312 A_New_View 2025-12-18T20:17:36Z https://community.zazzle.com/t5/ask-a-question/question-about-chat-discussion-did-i-handle-this-correctly/m-p/233507#M16315 <P>I can’t read the text exchange. <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></P> Fri, 19 Dec 2025 00:10:55 GMT https://community.zazzle.com/t5/ask-a-question/question-about-chat-discussion-did-i-handle-this-correctly/m-p/233507#M16315 Jadendreamer13 2025-12-19T00:10:55Z https://community.zazzle.com/t5/ask-a-question/question-about-chat-discussion-did-i-handle-this-correctly/m-p/233509#M16316 <P>Maybe next time just be sure to clarify that we cannot edit or see customer orders and to let them know if they'd like to edit to cancel the order and place a new one.&nbsp; Will just save you some back and forth and any delay if they are in a rush.</P> Fri, 19 Dec 2025 00:19:26 GMT https://community.zazzle.com/t5/ask-a-question/question-about-chat-discussion-did-i-handle-this-correctly/m-p/233509#M16316 jophb 2025-12-19T00:19:26Z