topic Re: Payment Settings Incomplete in Ask a Question

Payment Settings Incomplete

JerryLambert — Tue, 27 May 2025 09:13:50 GMT

I went to my Earnings Summary page and got a big orange notice that said "We cannot pay you because your payment settings are incomplete". I went into my Payment Settings and everything appeared fine so I didn't change anything. I didn't click anything or update anything because I know it can delay my next payment. I clicked Earnings Summary again and the message is gone. Is this a glitch? This isn't going to affect my June payment is it? Anyone else seeing this?

Re: Payment Settings Incomplete

Anne-Marie — Tue, 27 May 2025 10:47:41 GMT

That did happen to me last year if I remember correctly. And I didn't change anything and after refreshing the page, the message was gone by itself. Payments came through.

Re: Payment Settings Incomplete

SheaPrints — Tue, 27 May 2025 10:57:30 GMT

Same happened to me a while ago. I contacted Zazzle and they said everything was ok. It went away on its own, and everything was fine!

Re: Payment Settings Incomplete

WHS_Designs — Tue, 27 May 2025 15:20:23 GMT

This has been a recurring (albeit rare) glitch for several years. I usually ignore the problem and it goes away on its own. 🙂

Re: Payment Settings Incomplete

Pádraig — Wed, 28 May 2025 13:19:59 GMT

Hi @JerryLambert,

Thanks for highlighting the issue with us. As others have alluded to, this is a recurring issue that we are aware of. I'm very sorry for any concern or inconvenience caused.

All the best,

Pádraig

Re: Payment Settings Incomplete

JerryLambert — Wed, 28 May 2025 18:50:29 GMT

thanks, Pádraig.

Re: Payment Settings Incomplete

jophb — Tue, 09 Jun 2026 04:58:57 GMT

@Pádraig I know this is old, but this just happened to me as well. Can you please have someone confirm that I will still receive my payment this month? Everything is the same and I did not change anything. I unfortunately did not know this was a known glitch or that this feed existed, so I did hit 'submit' (but again did not change anything at all). The message is gone now, but I'm of course worried. Thank you!

Re: Payment Settings Incomplete

jophb — Tue, 09 Jun 2026 14:55:49 GMT

I sent an e-mail in just in case too. 🙏