topic Re: Could Zazzle Please Use the Team Designer Email for Important Messages? in Ask a Question

Could Zazzle Please Use the Team Designer Email for Important Messages?

Cat — Tue, 01 Nov 2022 06:43:15 GMT

It would be really helpful if Zazzle could send important designer/creator emails out using the team.designer@zazzle.com email address rather than the basic zazzle@cm.send.zazzle.com address used for sending out ads, promotions, sale notifications, etc.

I receive dozens of emails from Zazzle every day, so in order to not miss important ones, I have an alert set up for anything that comes in on the team designer email, but lately important announcements have all been going out from the standard email address so they got buried and I missed them.

I realize Zazzle can't be held responsible for my disorganization, and maybe there's some reason those emails can't go out through the designer email address - but it would be super helpful if there was some reliable way for us to flag important announcements as they come in so that they don't get missed.

Thanks for considering it!

Re: Could Zazzle Please Use the Team Designer Email for Important Messages?

CreativeLeahG — Tue, 01 Nov 2022 10:11:39 GMT

Good idea, I am not aware of having had any email re the digital download update, and this might be the reason.

Re: Could Zazzle Please Use the Team Designer Email for Important Messages?

Cat — Tue, 01 Nov 2022 16:48:30 GMT

That's what happened to me. I thought I hadn't received the emails, but it turns out they just got shuffled into my Zazzle junk folder because they came in on the general email rather than the designer one. Apparently my system had a fatal flaw!

Re: Could Zazzle Please Use the Team Designer Email for Important Messages?

Roberta — Wed, 02 Nov 2022 00:10:07 GMT

Hi @Cat

Many thanks for the suggestion. I'll certainly be passing this along to the Team 📝

Roberta 🌷