topic Re: Sort by popular in Ask a Question

Sort by popular

Lea — Sat, 12 Mar 2022 16:41:36 GMT

When we sort our products by "popular" in our stores, it used to be that it would update sort of seasonally. But my store still has Christmas/holiday at the top of the pile. Will Zazzle be updating those again? Would love to see grad and other springy products in the most prominent positions!

Thanks!

(and sorry if this was asked already - I really did try to search!)

Re: Sort by popular

Pádraig — Mon, 14 Mar 2022 16:01:52 GMT

Hi Lea,

Sorry to hear that you are experiencing issues here. I have sent this on to our team to investigate and we'll provide a follow up when one becomes available. If you need anything else in the meantime, please let us know here.

All the best,

Pádraig.

Re: Sort by popular

Pádraig — Mon, 14 Mar 2022 17:55:34 GMT

Hi @Lea,

This activity is expected. The algorithm checks different factors when showing the most popular products. For example, this would include most viewed and sold products and these stats all apply to your Christmas designs.

I hope that helps to clarify why you might be seeing this.

Pádraig 🙂

Re: Sort by popular

Anne — Thu, 11 Apr 2024 18:03:31 GMT

This might be "expected" but I'm not sure by whom.
I for sure think it's nuts to have so many Christmas items on the frontpage of a store, in April!
It gives the impression that the store is not being maintained and also: who's going to buy Christmas stuff in April?

Is there a setting somewhere to not have "popular products" showing?
I could not find it. Thanks.