topic Re: How Does a Customer Identify a Product that is Eligible for Digital Download in Ask a Question

How Does a Customer Identify a Product that is Eligible for Digital Download

VivianD117 — Thu, 19 Jan 2023 15:28:31 GMT

I just went to my “digital download eligible” store and clicked on one of the products and could not see anything that would tell me that the product was eligible and / or how to do it, if I were a customer. Has it not been officially announced to the public?

thanks.

vivian

Re: How Does a Customer Identify a Product that is Eligible for Digital Download

idraw — Thu, 19 Jan 2023 16:07:28 GMT

Haven't seen an official release announcement yet. At least you are ready for it.

Re: How Does a Customer Identify a Product that is Eligible for Digital Download

NigelSutherland — Fri, 20 Jan 2023 08:34:36 GMT

I was wondering the same question.

Re: How Does a Customer Identify a Product that is Eligible for Digital Download

Pádraig — Fri, 20 Jan 2023 13:27:27 GMT

Hi @VivianD117,

There is any update to product pages as of yet so this won't be visible to customers yet. You can view all eligible products in your own store however by clicking the "Eligible" option in your store management page under the products interface.

Pádraig.