topic Re: Product Awareness / Physical Product Quality in Ask a Question

Product Awareness / Physical Product Quality

nyclosangeles — Wed, 22 Feb 2023 19:32:50 GMT

Hello All😉

I'm sitting here wondering for the 100th time, well, I "hope" my designs are being put on quality products, but I'm not sure".

I hope others have taken time to think about this subject. Many times, I've thought, and hoped at the highest levels, gosh, I hope the customer is happy with the quality of their product, but I really don't know. How troubling this is to my consciousness to think that they are, when really they are not. If I thought for one second that a product was so poor in quality and totally fell beneath all standards of what I considered acceptable, I would remove all of my designs from this platform and never look back. But, on the other hand, if the quality let's say on a scale from 1 to 10 , and not just via someone's opinion might I add, "some people can never be happy". and the product did not go below level 3, then I would be mostly happy with this. Qualities 1, & 2 can never be acceptable to me.

Possible solutions:
We as creators should want to know what our products look like, feel like, quality wise. Agreed?

1. Zazzle creates multiple videos of blank products without designs... which they have....
check out the YouTube channel, but not for all products. We need more videos please....

https://www.youtube.com/@zazzle

2. Zazzle product samples either at no cost, or at little cost that we can review and send back!
Have some kind of agreement that if the item is damaged or not shipped back within, let's say a month, then, we as the creator agree to Zazzle taking the product fee right out of our earnings or just send us a bill.

3. Do paid reviews.
If Zazzle could have an options for paid video reviews showing the product purchased, this would also be another great option , plus good advertising, hopefully, for Zazzle. There's all the confidence in the world when there is belief excising around the products which you uphold and create, and present!!! Bam!!! *smiling".

Any other suggestions please?
Love to hear and share more on this topic!!!

Re: Product Awareness / Physical Product Quality

nyclosangeles — Wed, 22 Feb 2023 19:33:40 GMT

Whew..
Now, my conscience is so fresh and so cleannnnnnnnnnnnnnnnnn😀

Re: Product Awareness / Physical Product Quality

KeegansCreation — Wed, 22 Feb 2023 19:54:41 GMT

Products have customer reviews. Scroll to the bottom of the product page and choose "Other Designs" in the review section. Most are positive but it's always a good idea to check on a particular product you are designing on.

I trust these far more than I'd trust a paid review.

For the record, I have bought some Zazzle things. I have one of their Otterbox cases on my phone and the sturdiness and print quality is excellent. I bought my daughter their leggings and they are very durable and have no snags or tears. I bought my husband two of their long sleeve t shirts and these have not shrunk in the wash although the colors have faded some.

I went looking for a bad review and found one under pillows (this was also remarked on in a forum thread). The corners of the pillows are not put together well and the stuffing doesn't extend into the corners. In any case, even new products have reviews except for the Fast Four lawn game.

Re: Product Awareness / Physical Product Quality

ColsCreations — Wed, 22 Feb 2023 22:39:49 GMT

Things I've ordered from Zazzle over the years, my own designs and others':

folded greeting cards
business cards
magnetic business cards
phone grip holder
decorative accent pillows
fleece blankets
coffee mugs
tissue paper
magnetic 5 x 7 cards
can huggies
water bottle
iron-on labels for clothing
keychains
buttons
magnetic button bottle openers
tote bags (AOP and Budget)
leggings
socks
t-shirts
return address labels
stone trivet
glass coaster
face masks
maybe more, that's all I can remember right now

Things family have bought over the years in addition to the above:

polo shirts
wall clocks
pet collar & leash
door hangers
floor mats
mens' tie
Zipz shoes
maybe more, that's all I can remember right now

Not one single time in all of the above was the quality of the product itself an issue. The can huggies I ordered didn't come out right color-wise but that turned out to be because of a complicated design issue that I've since figured out, but none-the-less, Zazzle customer service didn't hesitate on refunding me. And the socks I ordered had a white patch near the toe that should have been covered by my tiled design as pictured but by the time I even noticed it, it wasn't worth complaining about.

I'm not a shill for zazzle, LOL, just say'in, after all the things I and family have ordered from Zazzle, I have no reason to doubt the quality of their products or the printing they put on them.

Re: Product Awareness / Physical Product Quality

Sandra- — Thu, 23 Feb 2023 00:31:33 GMT

I’ve ordered lots of times from Zazzle - invites for samples on all the various card and paper types; and for myself and as gifts - pillows, ornaments, mugs, tapestries, paperweights, notebooks, t-shirts for adults and baby, plus various other items. Each time I’ve been over the moon with the quality of both the products and printing. I also have received lots of happy customer reviews. So from my personal experience I believe they are top notch!

Re: Product Awareness / Physical Product Quality

nyclosangeles — Thu, 23 Feb 2023 01:10:56 GMT

Oh, that is so great to hear everyone. I'm not in a place financially to order much right now, but I will be in the future for sure! So glad for the positive feedback and especially for the non paid high star reviews!!! Thanks for all of your comments!!!

Re: Product Awareness / Physical Product Quality

nyclosangeles — Thu, 23 Feb 2023 01:11:44 GMT

@KeegansCreation
Okay..*smiling"..that's great news!!!

Re: Product Awareness / Physical Product Quality

nyclosangeles — Thu, 23 Feb 2023 01:12:23 GMT

@ColsCreations
Wow, what a list, fantastic, and am really so glad to hear this!!!
Very Encouraging!

Re: Product Awareness / Physical Product Quality

nyclosangeles — Thu, 23 Feb 2023 01:13:24 GMT

@Sandra-
Great News!
So relieving to hear that the quality of both the products and printing are of good value & so happy to hear of your satisfied customer reviews!!!

Re: Product Awareness / Physical Product Quality

nyclosangeles — Mon, 06 Mar 2023 22:08:54 GMT

Update!
There are a lot of Physical Product Reviews you can find on TikTok. Zazzle does have a profile, but, there are also Paid & Unpaid Sponsors, of Honest product reviews, and I will have to say that I was very impressed with the quality.😁 of the products that I viewed! Yay! Well, what a relief!
Again, my Original concern was to be sure of the Excellence of Product Quality! I can only hope that we continue or improve on this aspect as a company as a whole!!!

I will note: that we need to come up with customer service & their response times to customers who are having issues with their product orders🤗, but, I'm sure we will get their and be #1!!!

To search for Zazzle product reviews, just navigate to TikTok and in the search bar type "Zazzle".