topic Re: Redirecting Customers based on Country / Location in Ask a Question

Redirecting Customers based on Country / Location

Basil_Basset — Sat, 15 Jul 2023 07:45:01 GMT

Hi All,

I've setup a dotcom store (single page) that links the displayed items to the corresponding Zazzle products page.

The problem is, all customers are sent to the .com (USA) site.

Is there an option by Zazzle to send international customers to their local product pages?

For example, can a customer from Japan be automatically directed by Zazzle from zazzle.com/example_product to zazzle.jp/example_product ?

Thanks for any help.

Re: Redirecting Customers based on Country / Location

LMGildersleeve — Sun, 16 Jul 2023 02:55:47 GMT

Out of curiosity, why would you send customers to anything other than the Z .com site? Not all International sites have the all Zazzle has to offer in regards to products.

Re: Redirecting Customers based on Country / Location

Basil_Basset — Sun, 16 Jul 2023 06:35:56 GMT

Thank you for your question.

I'd like my product pages to be displayed in the local currency of the customer.
The .com site only displays in $US.

Re: Redirecting Customers based on Country / Location

Anne — Mon, 17 Jul 2023 14:01:51 GMT

I am not in the US and usually when I search for Zazzle it sees which country I am in and directs me to that site. If you are searching or opening the site from the US or a VPN in the US, you may be led to the .com site. Might that be what's happening for you?

Re: Redirecting Customers based on Country / Location

Basil_Basset — Wed, 19 Jul 2023 20:19:42 GMT

Hi Anne,

No, I've setup a single page website and my links are the .com product pages.
I was hoping that Zazzle would identify the IP address of the customer and redirect them to local domain.
Unfortunately that doesn't happen.
My work around was to create a webpage for all of the international Zazzle top level domains. It was a bit of pain and will make adding new products a lot more work.

If anyone knows a better solution please let us all know. 🙂