topic Cross sell/Event suite collection question in Ask a Question

Cross sell/Event suite collection question

Anne — Fri, 04 Aug 2023 11:53:50 GMT

So I am trying to create a collection to fit into this category. First thing I notice is that there is a problem with the response cards. I have two RSVP cards, but neither of them appears in the RSVP cards section that seems to be required.

I have no idea what I am doing wrong here. Tried to use the correct paper type and settings, but ... ?
https://www.zazzle.com/gold_black_retro_chic_confetti_rsvp_card-256994711701834580

https://www.zazzle.com/collections/black_and_gold_confetti_wedding-119257392913455429

Re: Cross sell/Event suite collection question

Baylee — Fri, 04 Aug 2023 16:37:12 GMT

When you use 'Wedding' as the event type, RSVPs need to be in the department 'Weddings / Invitations & Stationery / RSVP Cards' in order to show up in the right slot. You currently have yours in 'Invitations & Stationery/Invitations & Announcements / RSVP'.

If you're ever wondering what department is required to fill a slot, just click on the slot you had in mind and the resulting popup will show the correct department something like this:

Matching results from: Invitations & Stationery > Mailing Accessories > Wax Seals & Wax Seal Stamp Kits

Re: Cross sell/Event suite collection question

Anne — Fri, 04 Aug 2023 16:45:26 GMT

Thank you, Baylee. I swear I set it to that, but apparently it did not "hold". Anyway, working now, thanks so much!

Re: Cross sell/Event suite collection question

Baylee — Fri, 04 Aug 2023 18:54:51 GMT

you're welcome @Anne .... glad you were able to get it working 😉