topic Re: Products stuck under review - any implications? in Ask a Question

Products stuck under review - any implications?

Deseades — Fri, 22 Sep 2023 11:45:54 GMT

Hello!

I have a few questions:) I have two products that have been stuck under review for a year now and one recently.

I am not sure what happens to them and could they have any implications on the performance of my shop?

The funny thing is that I put two of them under review myself when I just started my Zazzle venture, kind of by mistake. I wanted to delete them but that didn´t work. Any ideas on what to do with these products?

Thanks!

Re: Products stuck under review - any implications?

Mark — Fri, 22 Sep 2023 13:34:43 GMT

Hi @Deseades,

Thank you for flagging this. I have let the team know about these products now. I will let you know when I have an update.

Re: Products stuck under review - any implications?

Deseades — Fri, 22 Sep 2023 17:23:32 GMT

Thank you Mark for your quick response! It seem to be solved now and they are up for sale:)

Re: Products stuck under review - any implications?

Es — Thu, 19 Oct 2023 19:38:41 GMT

I have products stuck under review from 11/2022. I just created a flag that ended up under review so I'm hoping somebody actuallly looks at it.

Re: Products stuck under review - any implications?

Mark — Fri, 20 Oct 2023 08:33:28 GMT

Hey @Es,

Sorry to hear about this. I have flagged it with our team now.

Re: Products stuck under review - any implications?

Mark — Thu, 26 Oct 2023 13:57:54 GMT

Hey @Es,

The team have advised that these reviews should be sorted now. The one with no image seemed to have an issue so they asked if you can please post that for sale again.

Thanks!

Re: Products stuck under review - any implications?

saintmarishop — Mon, 04 Mar 2024 04:10:29 GMT

I have 6 products that have been in review for several months. One since 12/3/2022. Others from July and Oct of 2023.

Re: Products stuck under review - any implications?

BevStuff — Sun, 08 Mar 2026 19:37:40 GMT

Here's a screen shot taken today (3/8/26) of an existing product that was a Valentine card in my store, that had a photo of a couple kids that has never ever sold. So, I decided it might sell better as an Anniversary card, so changed the photo to a couple & message for anniversary.. Simple, right? That was on 24 Feb 26 and it's been in "review" ever since. On March Tues, March 10th, it will be two weeks stuck in review. So update?

Re: Products stuck under review - any implications?

Mark — Fri, 13 Mar 2026 11:12:30 GMT

Hey @BevStuff,

Apologies for the delay here. This product should no longer be pending review.

Re: Products stuck under review - any implications?

BevStuff — Fri, 13 Mar 2026 17:36:51 GMT

Thanks.