topic Re: Collection Not showing in Store in Ask a Question

Collection Not showing in Store

TexasSkyz — Thu, 09 Nov 2023 16:27:38 GMT

I'm so confused since the change over of the collections.
When I log into my Zazzle account - first it takes me to my page under my full name . I can view collections from there.

Now when I go into my store "Texas Skyz" only SOME of my collections show. It took me a while to figure out I had to leave the store and go back to where my full name is to find the collection I was looking for.

I hope this makes sense ? What have a I done wrong ? It makes them a lot harder to find when I want to get links. However, I can still add products to these collections.

Re: Collection Not showing in Store

Sara_H — Thu, 09 Nov 2023 16:43:54 GMT

@TexasSkyz

You'll need to check each of your collections are assigned to the "Texas Skyz" store

Click on the title- which should bring up the edit page then on the right hand side - click on Your Stores - it should be green. If not - select enable

then click on the checkbox next to the store you want it to be in,

then save

It should appear under that store's collection page

Re: Collection Not showing in Store

CreativeLeahG — Thu, 09 Nov 2023 17:37:23 GMT

From your public profile, there is a link at the bottom to 'view more'. Re finding a specific collection to promote, you use the 'search' option. If your collection is properly titled and tagged it will then show up.

Re: Collection Not showing in Store

TexasSkyz — Thu, 09 Nov 2023 17:55:24 GMT

The collection does show tagged to the Texas Skyz store. What am I missing ?

Re: Collection Not showing in Store

TexasSkyz — Thu, 09 Nov 2023 17:59:19 GMT

This is a problem with multiple collections but not all of them...

Re: Collection Not showing in Store

TexasSkyz — Thu, 09 Nov 2023 18:06:02 GMT

Wait! I figured it out... Instead of going into the "Edit" box I had to go to the side panel one. I don't know why some saved to the right store and others didn't but I got it!!!! I feel kinda stupid now! LOL This new Collection thing is confusing! Thank you guys for responding!

Re: Collection Not showing in Store

Sara_H — Thu, 09 Nov 2023 18:12:50 GMT

@TexasSkyz Happy you finally figured it out 😁