topic Re: Clickable links to collections from product pages in Ask a Question

Clickable links to collections from product pages

WDArt — Wed, 29 Nov 2023 17:21:59 GMT

Some of my collections have clickable links from product pages while other don't BUT they do provide the customer the option to view the entire collection directly from the product page - which is GREAT in many ways.

What is the difference between the two options from Zazzle's point of view? I am unable to determine a particular criterion that fits how my collections are treated. I very much appreciate the are pros and cons to both options. I'm just trying to understand the rationale behind it. Thanks.

Re: Clickable links to collections from product pages

Sara_H — Wed, 29 Nov 2023 19:58:32 GMT

@WDArt the collections that aren't clickable are the cross sell types - the gift/similar/different styles type of collections are clickable - I have no idea why though (it's been requested many times to make the cross sell ones clickable)

I doubt we'll ever get to find out the rationale behind it 🤷

Re: Clickable links to collections from product pages

WDArt — Wed, 29 Nov 2023 20:12:29 GMT

Sounds good; thankyou @Sara_H. I do -now- like the non-clickable more. From the customer's perspective, it does mean that they have at least one less click to make to get to the entire collection.

Thanks again.