topic Re: Product Cover in Store Management

Product Cover

oldladybiz — Sun, 01 Jun 2025 15:38:18 GMT

Hi, newbie here. With a store name of Old Lady Biz Store, it's important for my Old Lady Humor products to feature seniors (instead of the youngins'). 😂 So, I used Placeit and uploaded senior models for the specific products and designated the image as the Primary. My problem is when you go to my store's Home Page, it still shows the younger model mockup. But it looks like it's only happening on one of the products. When you click on it, it brings up the senior model, but how do I get the senior model mockup to replace the image on my home page? Here's a link to an example. Look at the Collections and the images under Old Lady Humor. The first younger model is the one I'm talking about. https://www.zazzle.com/collections/old_lady_humor-119200940311790239

Thank you for your help!

Re: Product Cover

Sara_H — Sun, 01 Jun 2025 15:57:53 GMT

@oldladybiz . It can take a few days for your store front to reflect new covers. I normally allow a week for them to settle in fully (if indexing is behaving)

Just keep uploading your new covers and wait for your storefront to catch up.

Re: Product Cover

SJoy — Sun, 01 Jun 2025 17:01:21 GMT

Also, I just want to add that Zazzle mainly uses the "younger models" in their shirt products. When you click the sell it button and go to the Post Product for Sale page, under the Product Merchandising header (next to your product picture) there is a little check box you can mark to not show the zazzle mockups with people in them.

Re: Product Cover

oldladybiz — Sun, 01 Jun 2025 20:38:22 GMT

Okay, I will wait to see if it changes. The others did but not this one. Thank you!

Re: Product Cover

oldladybiz — Sun, 01 Jun 2025 20:43:12 GMT

I did know about that but my Placeit designs have people - just ones that look more like me - old. 😆 I did have a question though. It puts my Placeit design as the primary. Is there a way to eliminate the additional views that show the younger models? I tried clicking on that and to check the Do not display...people but it bring up my Placeit photo and not the younger one. Am I making sense? 😉

Re: Product Cover

Sara_H — Sun, 01 Jun 2025 21:15:26 GMT

@oldladybiz To make your cover photo the primary one and to remove the younger lady's photos, do as @SJoy suggested.

Edit details - product merchandising - change options - make sure your cover photo is selected. Press OK then make sure the "Do not display any product images with people." box is checked - then check the box for User Agreement - then click Done.

Re: Product Cover

oldladybiz — Sun, 01 Jun 2025 21:35:41 GMT

Okay, probably being dense here, but if I check that box is it going to affect my Placeit design that also has an image of a person? Or does that only apply to Zazzle's mockups with people?

Re: Product Cover

Sara_H — Sun, 01 Jun 2025 22:47:15 GMT

@oldladybiz It won't change it - it only applies to Zazzle's

Re: Product Cover

oldladybiz — Sun, 01 Jun 2025 22:50:33 GMT

Perfect! Thank you.

Re: Product Cover

oldladybiz — Sun, 01 Jun 2025 22:56:09 GMT

I'm assuming it may take time to change as I've done it and the younger model's photo still appears.

Re: Product Cover

Sara_H — Sun, 01 Jun 2025 22:57:35 GMT

@oldladybiz it could do - it depends if the site is behaving itself.

Re: Product Cover

Sara_H — Sun, 01 Jun 2025 23:14:41 GMT

@oldladybiz to change it in your collection - remove it then re add it making sure the cover photo is selected when you do

Re: Product Cover

oldladybiz — Mon, 02 Jun 2025 12:32:56 GMT

Tried that but younger model still showing. Will wait a bit to see if it is updated as I know it sometimes takes time for changes.

Re: Product Cover

Sara_H — Mon, 02 Jun 2025 16:51:26 GMT

@oldladybiz

@oldladybiz Your new cover photo is now showing in your collection

Re: Product Cover

oldladybiz — Mon, 02 Jun 2025 17:13:56 GMT

Yes, I know my cover photo is showing but my question is how to hide the other views of the younger model shown below my image (see screenshot below). I checked the box, "Do not display any product images with people."