topic Re: Bot detector in General Zazzle Discussion

Bot detector

kalvernon — Tue, 22 Oct 2024 16:37:57 GMT

It's really annoying to be logged in and working in my store and have to be interrupted periodically to prove I am human.

Kal Vernon

Re: The Dreaded "Press and Hold"

migned — Tue, 22 Oct 2024 12:09:16 GMT

same issue 😓

What’s this about?

Zizzago — Tue, 22 Oct 2024 12:11:48 GMT

I clicked on my product from my email and I got this ??? Never had this before😕

Re: The Dreaded "Press and Hold"

Zizzago — Tue, 22 Oct 2024 12:14:31 GMT

Yes I just posted about this 😠

Re: The Dreaded "Press and Hold"

CrazyMermaid — Tue, 22 Oct 2024 13:32:49 GMT

I am experiencing the same thing. I couldn't do anything this morning until I tried clearing my browsing history and then logged out and turned my laptop on and off. That worked for a few hours and then I had to do it all over again. Very frustrating and a giant waste of time. Thanks for posting, so I know it isn't just me.

Re: The Dreaded "Press and Hold"

Fiona — Tue, 22 Oct 2024 13:39:19 GMT

Hey,

I will pass this on now!

Thanks 🙂

Re: The Dreaded "Press and Hold"

redbook — Tue, 22 Oct 2024 13:54:43 GMT

Good to know I'm not the only one experiencing this.

Re: What’s this about?

PenguinPower — Tue, 22 Oct 2024 14:28:06 GMT

It's just another CAPTCHA/anti-bot thing.

Re: What’s this about?

Jadendreamer13 — Tue, 22 Oct 2024 14:58:31 GMT

I’ve had that appear on occasion.

Re: What’s this about?

jophb — Tue, 22 Oct 2024 16:17:53 GMT

Both myself and my mom in two separate houses are getting this since yesterday. Sometimes every few seconds. And not it's routinely failing and saying 'check internet connection'. It also is taking about 5 seconds for the button to even load.

Re: What’s this about?

Sara_H — Tue, 22 Oct 2024 16:27:44 GMT

Firefox browser - getting it every time I try and do something

site is unusable for me today - unable to get to the store backend so I'm off for the day

edited to add - am in the UK @Zizzago is Australia so perhaps it's an international bot detection process going overboard

@jophbare you in the US or elsewhere?

Re: The Dreaded "Press and Hold"

jophb — Tue, 22 Oct 2024 16:22:45 GMT

@Fiona I think this might be a bigger issue. I've never had problems, nor has my mom (in a separate house), and all of a sudden both of us have been having this issue consistently since yesterday. In addition to the screen coming up every few seconds (sometimes every tiny action I take), it takes about 5 seconds for the 'press & hold' button to even appear. And now it's failing regularly. And sometimes it will say 'check internet connection' (which I know is ok because everything else, including my streaming TV is OK). My mom is having the same issues as well.

Re: What’s this about?

jophb — Tue, 22 Oct 2024 17:05:57 GMT

I'm in the US and on a Chrome browser

Re: What’s this about?

CLC — Tue, 22 Oct 2024 17:12:10 GMT

Very annoying...happening all day today, I'm in the US and on Firefox

Re: Bot detector

Marblewave — Tue, 22 Oct 2024 17:21:47 GMT

I've found that logging out and back in again can help to reassure the anti-bot detector that I am real (whereas holding a key down for a few seconds didn't seem to work earlier today, even after about 10 attempts).

Re: What’s this about?

Marblewave — Tue, 22 Oct 2024 17:23:47 GMT

I wonder if this comes in phases... I had it earlier today too. Pressing and holding worked for about 1 second until the 'press & hold' request appeared again - I was going round in circles with it. Eventually, logging out, and back in, seemed to do the trick

Re: What’s this about?

Zorinda — Tue, 22 Oct 2024 17:39:34 GMT

This is happening on nearly every page I open today. And even after I get the check mark, it makes me do it again. It is making the site frustratingly unusable.

Re: What’s this about?

Connie — Tue, 22 Oct 2024 18:09:48 GMT

I haven't gotten attacked by that today, but some days it hits me and it's SO frustrating! Not quite as bad as the endless pages of "find all the squares with cars, and then bridges, and then motorcycles, and then crosswalks, and then mountains, etc. etc.!"

Re: What’s this about?

Cat — Tue, 22 Oct 2024 18:26:04 GMT

Getting it all of a sudden the last few days too. I've also noticed that the site has been behaving badly - pictures not loading or taking forever etc. Makes me wonder if they're dealing with a DoS attack or something and the "prove you're not a bot" thing is an attempt to deal with the problem.

Re: What’s this about?

Zorinda — Tue, 22 Oct 2024 18:26:36 GMT

I no longer use the image option which I find as frustrating and circular you do. Since i’ve started using the voice option, it’s more palatable. It forces you to listen to a phrase, often mostly unintelligible but for a couple of words, then I bring up the microphone and repeat the words I recognize. (You can type words in as well.) One word sometimes works, but I usually try for 2-3 which is more reliable. Occasionally I can’t understand or hear a very low volume phrase, but you just opt for a new one. I find this method way faster, easier and far less frustrating.