topic Re: Multiple orders placed at the same time and automatically canceled – is this a system issue? in General Zazzle Discussion

Multiple orders placed at the same time and automatically canceled – is this a system issue?

happyprints897 — Thu, 15 Jan 2026 19:06:56 GMT

Hello everyone,
I’m experiencing a strange issue with some of my greeting cards and I wanted to check if anyone else has faced something similar.

Over the past few days, the same card has been purchased multiple times (sometimes 10–16 orders in a row) within the same hour, by different customers from different locations.
Shortly after, all of these orders get automatically canceled

I’d really appreciate any insight or shared experiences.

Re: Multiple orders placed at the same time and automatically canceled – is this a system issue?

Jadendreamer13 — Thu, 15 Jan 2026 19:55:53 GMT

Someone else posted about this before Christmas. Did you search for a similar post? I don’t remember what the resolution was — or if there was a resolution.

Re: Multiple orders placed at the same time and automatically canceled – is this a system issue?

jophb — Thu, 15 Jan 2026 21:02:39 GMT

Could be someone testing stolen credit cards unfortunately.

Re: Multiple orders placed at the same time and automatically canceled – is this a system issue?

happyprints897 — Sat, 17 Jan 2026 13:32:46 GMT

I looked for the post and found it. Thanks for your reply

Re: Multiple orders placed at the same time and automatically canceled – is this a system issue?

happyprints897 — Sat, 17 Jan 2026 13:34:21 GMT

Yes, it looks like this. Thanks for your reply.