topic Royalty Not Matching in General Zazzle Discussion

Royalty Not Matching

sanainvi — Sat, 16 May 2026 02:37:57 GMT

Recently i sold a digital download of one of my products . I set my Royalty to 90% and got a sel referal.

i think i should have gotten atleast 8$ but ended up getting around 4$ . what could be the issue here?

Re: Royalty Not Matching

MOM — Sat, 16 May 2026 03:33:55 GMT

@sanainvi If you click on the eye icon Zazzle will give you the details including the referral part. 🙂

Re: Royalty Not Matching

itsMolly — Sat, 16 May 2026 18:56:47 GMT

Mom is correct. You will see all the deductions from your Royalty after clicking the eye. Zazzle's marketing fee can be up to 50% of your initial Royalty amount.

Re: Royalty Not Matching

jophb — Sat, 16 May 2026 21:21:09 GMT

Digital downloads have unfortunately been like this since April 1, 2025 when the changes were made. You can only earn up to a certain % amount between the royalty and referral combined. I had brought this up from the start, and sadly nothing has changed. I don't think it's fair that we are punished for referring. The only way to receive your full royalty on digitals is a 'None' order.

Re: Royalty Not Matching

sanainvi — Sun, 17 May 2026 04:09:14 GMT

isk what even zazzle is upto. That kind of policy???, ain't making any sense to me!!

Re: Royalty Not Matching

Jadendreamer13 — Sun, 17 May 2026 06:31:43 GMT

Nothing has changed seems to be a pattern lately.