topic Re: Deleting Empty Stores in General Zazzle Discussion

Deleting Empty Stores

CarlaRolfe — Thu, 30 Jun 2022 12:18:36 GMT

First, THANK YOU. I have no ide when this became available, as I just stumbled onto it this morning. For all of us that have been asking for this forever, thank you, thank you, thank you 🙂

I deleted several, but one says I still have products in the store (I do not) and it won't let me delete that one.

Re: Deleting Empty Stores

LJKArt — Thu, 30 Jun 2022 14:38:55 GMT

I was happy to see this too. It's good to get rid of that clutter.

I'm also having the issue of not being able to delete an empty store.

Re: Deleting Empty Stores

Cian — Thu, 30 Jun 2022 14:41:59 GMT

Hey @CarlaRolfe,

Any chance you can provide the name of the store and also a screenshot of the error message received when you attempt to delete it?

We can look into it once we have the above. 🙂

- Cian

Re: Deleting Empty Stores

idraw — Thu, 30 Jun 2022 15:55:09 GMT

@Cian
Just checked my empty stores, no way that I can see to delete them. Is the ability to delete empty stores being rolled out slowly? I closed these stores maybe 4 years ago or more.
Is there some path I am missing? I have about 13-15 empty stores. I will not post my links here, but can message Cian or Scott privately with the info if needed.
Just searched again, my empty stores are private and locked, none have banners, products, collections. But the first one I experimented with, I unlocked it, it says I have products. So I went to products, selected all in dropdown, says none. None visible, none public,none hidden, none direct only. Just none....I think the delete stores function is exhibiting attitude or just having a bad day.

Re: Deleting Empty Stores

PAZP — Thu, 30 Jun 2022 15:47:30 GMT

THANK YOU, @CarlaRolfe for mentioning that otherwise I probably wouldn't have noticed it.

Re: Deleting Empty Stores

LMGildersleeve — Thu, 30 Jun 2022 16:16:27 GMT

Name of the store is Templates

There are more if you need it.

Re: Deleting Empty Stores

idraw — Thu, 30 Jun 2022 16:20:31 GMT

@LMGildersleeve
You have the same “store cannot be deleted because it contains products” message that I got. Thanks for posting the screenshot.

Re: Deleting Empty Stores

WBartworks — Thu, 30 Jun 2022 16:21:58 GMT

That is great news! I had been asking about that a while back but at that time it was not possible.

Re: Deleting Empty Stores

chefcateringbiz — Thu, 30 Jun 2022 16:45:57 GMT

I have a few stores I deleted products from that gave me the "but you have products" message, but I figure it will take some time for it to adjust to the newly deleted cuz my other stores that already had no products deleted fine and a couple with just a few products I was able to delete. I'm just gonna try back later.

Re: Deleting Empty Stores

CrazyMermaid — Thu, 30 Jun 2022 18:16:53 GMT

I feel very stupid. Where is the Delete Store button?

Re: Deleting Empty Stores

Sara_H — Thu, 30 Jun 2022 18:25:37 GMT

If you click on Stores in your member profile - you should see a little trash bin to the right of your store name.

Only if your store is completely empty, will you be able to delete.

If there has been products there which have been discontinued and since hidden by Zazzle, you won't be able to delete the whole store. Or at least that's what I'm finding.

Re: Deleting Empty Stores

idraw — Thu, 30 Jun 2022 18:38:18 GMT

@CrazyMermaid
This is what I figured out by trial and error, Go to your stores list, there is a dropdown, private and/or hidden stores, click on a store (make sure it is unlocked), there will be a trash can to the right. Click on it, and if if works for you, your store will delete, for some of us, just before a US holiday weekend (of course) we will be on hold till next Mon or Tues. probably.
Anyhow, if your store is private and/locked, unlock it, make it public, then delete it, but for me it still didn't allow me to delete any of my stores. Had to find this on my own, no explanation forthcoming from Z, lots of time spent trying to figure out why, and still no solution for me, altho others have had success. I even waited awhile, then tried again, just to give the servers time to index it, but nope.
There is a glitch that only Z can work out.

BTW, my "empty" stores are completely empty, no hiddens,no discontinued, no directs, nothing.

Re: Deleting Empty Stores

shellifitz — Thu, 30 Jun 2022 19:12:15 GMT

yes! I actually noticed it a few weeks ago and I was going to post about it but got sidetracked and never did.

Re: Deleting Empty Stores

Sara_H — Thu, 30 Jun 2022 19:44:44 GMT

I successfully deleted private empty stores @idraw no need to make public if you don't want to. Though like you, still have stores that say they have products when they don't. 🤔

Re: Deleting Empty Stores

idraw — Thu, 30 Jun 2022 20:07:44 GMT

@Sara_H

What I meant by make public— mine are locked, so I tried unlocking several to see if it made any difference when clicking the trash can , still got the can’t delete message. The good news is that our public shops are, so far, not affected.

This is a glitch that z has been made very aware of, z’s techs just had their weekend planned out for them. 😐

Re: Deleting Empty Stores

Sara_H — Thu, 30 Jun 2022 20:24:21 GMT

@idraw mine were locked too and I still deleted them. They just won't delete if the system thinks there's products already in them even though they show as empty. Definitely a glitch I think from discontinued items that were bulk deleted behind the scenes by zazzle. Sending cookies for the tech team 🍪

Re: Deleting Empty Stores

idraw — Thu, 30 Jun 2022 20:40:48 GMT

@Cian
IMPORTANT! i noticed when looking at my private stores that they all have ranks.
So, as and after we are trying to delete our private shops, will that affect our rank for our public shops?

Could this possibly cause our public shops to drop in rank, and get further lost in the marketplace?

Re: Deleting Empty Stores

idraw — Thu, 30 Jun 2022 22:22:21 GMT

Z just did a short scheduled maintenance, haven't checked to see if I can delete shops yet, here's hoping. Well, just checked, no change yet.

Re: Deleting Empty Stores

Barbara — Thu, 30 Jun 2022 23:55:42 GMT

I went looking for the two stores I emptied ages ago and they weren't showing anywhere. Is it possible Zazzle is deleting such stragglers without our having to lift a finger?

Re: Deleting Empty Stores

PacifierCity — Fri, 01 Jul 2022 00:31:35 GMT

Thanks Z! Just freed up 8+ url's for some other designer to use. Love not having all those dead stores showing in my backend too! Nice work!!

..................