topic Re: collecttions in General Zazzle Discussion

collecttions

ion_teodora_plu — Thu, 12 Jan 2023 18:35:54 GMT

Hello,
I have more than 10 collections, but only ome is displayed, please help me, I think it' a technical issue.
https://www.zazzle.com/store/zazizu

Re: collecttions

idraw — Thu, 12 Jan 2023 18:57:53 GMT

On 01-05-2023 Mark, Moderator posted:

... I have seen a number of creators experiencing this recently and our team have confirmed it is a technical problem. They have logged a ticket for the issue to be fixed. Once I get an update I can let you know

Re: collecttions

SF — Fri, 13 Jan 2023 07:42:25 GMT

I read on another thread to remove one product from the collection, and then immediately add it back, and the collection will show up. It worked for me. You may want to try it.

Re: collecttions

PAZP — Fri, 13 Jan 2023 13:36:04 GMT

That's how i got all mine to show BUT it took 24 hours to clear it all up.

Re: collecttions

plumb4me — Sat, 14 Jan 2023 21:01:16 GMT

Here is the thread I posted about deleting 1 product and adding it back. https://community.zazzle.com/t5/technical-issues/collections-disappearing/m-p/56816#M6009

This has worked for me since 12/20/22 and all the collections are still showing in my public shop.

When I added a new collection, the collection did not shop up in my public shop, so I had to delete 1 product from that collection and add it back to that collection, in order for the new collection to show up in my public shop.

If you rearrange any of the collections, some of the collections will disappear from the public shop and you will have to go back and delete 1 product and add it back to the collection, in order for the collections to show up again, in your public shop.

Tech has been aware of the issue since 12/20/22 and they are working on a solution.