404 Error in Store Management

Discussion Forums Technical Issues
1

I’m getting a 404 error something went wrong when I try to view my store from the backend. Also, how long does it take for products to show up when you move them into a new category?

1 Like
2

Hi @homespuncottage  

Thank you for reaching out! Could you confirm which Store you are seeing this issue in, and also provide a screenshot if possible? We’ll take a look into this for you 🙂

Roberta :tulip:

3

Hi, 

I am having the same issue. Was a solution found?

Thank you,

Frances

4

Hi, 

I am having the same issue. Was a solution found?

Thank you,

Frances

5

Hi @Hapart ,

I’m very sorry to hear that you are experiencing an issue here. We are aware of the issue and are currently investigating with our team. Thank you for your patience! I am able to view your store with no issue on my side so hopefully the issue will be corrected for you shortly.

Pádraig

6

Your store probably showed a 404 because it did not contain any publicly visible products in it. Now that there’s some products that are publicly visible the store should be displaying properly. If you run into any issues like this in the future please let us know.

7

I have this problem too in the product page on my shop

1 Like
8

Same problem

9

I have the same problem

10

Same problem

11

I’m getting the same problem

12

I’m also getting the same problem 

13

We’re experiencing some delays with our indexing. This is keeping newly created products from being visible in our marketplace and in your store. Once the indexing delays are resolved the 404 error will also be resolved.

When there’s an update on the indexing delays I’ll share the update here: https://community.zazzle.com/t5/technical-issues/latest-products-created-not-updating/m-p/125870

3 Likes
14

Same here error 404 on my product section please resolve it

Screenshot_2024-01-31-02-26-27-95_40deb401b9ffe8e1df2f1cc5ba480b12.jpg
Screenshot_2024-01-31-02-26-27-95_40deb401b9ffe8e1df2f1cc5ba480b12.jpg1080×2412 312 KB

1 Like
15

I’m unable to make new product due to error… please help me with this 

16

I’m having this same issue. I went through the steps to check if anything was hidden and they are not. Has there been a resolution for this?

17

Your store looks good to me. Can you check again?

The 404 usually happens on a brand new store, and only when the store contains ONLY brand new products. This should fix itself in a day or two.

18

Good Afternoon,

I check on the store and only a handful of the products I have are showing up. I’ll check again tomorrow to see if the rest of the items are there. 

19

Same deal here after waiting days, 

20

I’m having the same issue.