All my royalties under earnings history have suddenly showed up as $0
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Mine too, but only on the Earnings History Report. Looks like some sort of bug in the reporting system.
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same here
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Same. But it does show a number under the $0. So maybe they are switching something in the system and it’s mid change?
Mine are as well.
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Same
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Hi all, just looking into this for you. Thanks for your patience.
Joanna
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Also, sales reported ends on Feb 9th. The last two days sales are not there.
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My royalties are showing correctly. Maybe a fix has been made already.
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Nope. No fix yet. It’s only on this report: https://www.zazzle.com/my/earnings/history
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@Jadendreamer13 Royalty history, yes, earnings history no. But maybe they both show good for you?
No fix here
You’re right. Mine says zero, too.
same here 🙄
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I also don’t seem to have any new sales posting. Don’t know if its related or just a slow day.
No fix yet. “History”, all $0.00 (This am, it was showing $0.00 then the correct amount in USD underneath it in parentheses. But not now.)
“Royalty History”, working. (So far…)
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yes, mine has done the same - had a number earlier today and is now only the $0
Now it looks like my royalties history is logging a sale that never came through on my earnings history, not even at $0
Same here. The history under account shows 0, the royalty history shows amounts.
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Nearly 24 hours now. There doesn’t appear to be anyone that has posted that they are not affected, so it seems like a major issue across the entire accounts system. Perhaps that is why we haven’t had any official response from Z as yet. If it was something they had planned, there would have been some kind of response by now.
What seems to have happened is this. The issue began with all sales showing as USD $0.00 but with any foreign currencies still showing as accurate. Then a while later, the foreign currencies disappeared from all sales results with just a straight $0.00 showing against all sales. Then a while later again, all new sales appear to have stopped altogether, although this may be Z taking some sort of proactive action.
This ‘bug’ appears to change all sales going back to January 1 2026 (the date when Z removed all previous historical sales reports from years gone by - I wish I’d downloaded those at the end of December, but who knew?)
Hopefully, this issue is at the less drastic end of what might be the case - fingers crossed! Z’s silence is obviously a concern, and it does tend to increase speculation as the issue persists, so we should hope that someone from Z will give an official response on this chat very soon. Until then, the more information shared here the better.
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