An unexpected error occurred on products

Discussion Forums Technical Issues
1

I am getting this message on at least 2 of my products, in the backend of my shop and my public shop.

Request Error

<< Go back to where you were

An unexpected error occurred while processing your request. Please try again later. If you got to this page after manually entering the URL into the Address field of your browser, please make sure that it is spelled correctly.

https://www.zazzle.com/create_your_own_88_photo_collage_editable_color_poster-228504920198184423

https://www.zazzle.com/create_your_own_88_photo_collage_editable_color_poster-228059740919488031

2

The products are showing in my public shop and the backend of my shop now. I had to remove the cover photos, in order for them to show up.

3

Hi @plumb4me ,

Thank you for highlighting this issue with us and apologies for any inconvenience caused. Our team are investigating currently.

Thank you for your patience!

Pádraig

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