Automatic design theme grouping incorrectly

Discussion Forums Technical Issues
1

I have just created several pennants for different sports, and the basketball and soccer pennants have been grouped as alternate colors of the same design. They’re different audiences, so I don’t want them grouped together. How can I get them ungrouped? And how can I stop this happening in the future?

https://www.zazzle.com/soccer_name_pennant-256968677213686353

2

Hi @SixSphinx ,

You can report this issue using this form.

Thanks!

2 Likes
3

I’ve just submitted a form for this, I don’t think the error is based on ‘automated grouping’ and it is so rare it occurs. If done manually by content team, might be a good idea to not do this given it is prone to error. Many thanks