Automatically Exiting Design Tool When Moving Objects

This has now happened a few times this afternoon, on different item types.  But when I go to move/slide an element to a different spot on the artboard, it automatically exits the design tool and takes me to the product page (as if I hit ‘done’ instead of trying to move the element). Then I have to hit ‘edit product’ to go back in.  This latest time was on a grouped element I was moving within the group, I can’t remember the other times if it had any grouping or not.

I’ve never had this happen before, not sure if anyone else is experiencing it? 

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Can you send a link to a product this is occurring with, please?  @jophb  

@Fiona  since I was working on an older item and posted a new version, would you want the new one or the old one?  I can remember for sure that it was happening on both stickers and thank you cards. It happened again after I posted this. I haven’t worked on anything this morning yet.