Baby Shower this evening only recognizing invitations as bonus products

Discussion Forums Collections
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Baby Shower Collection this evening only recognizing invitations as bonus products.  I posted two and they went to bonus products.  I took them out of their backgrounds – didn’t change the outcome; created a new one on same correct stationary – still didn’t recognize it.  This is recent; had no problem with this a few days ago.

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My reply disappeared. My error. Here is a short version:

Do an Edit Details on your invitation in Bonus section and make sure your Marketplace Department is:

 Invitations & Stationery > Invitations & Announcements > Baby & Pregnancy > Baby Shower

Hope this works. 🙂

@itsMolly  

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Wow — I’m sure it didn’t — thanks — I will go back and change it — fingers crossed.

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Hi — just went back and checked and that is exactly how it is designated — so something’s going on — but thank you so much — it would make life easier if it was the answer.

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Hey @VivianD117 ,

Sorry to hear about this issue. Can you please share a link for both the collection and the product? We will be happy to take a look.

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HI — I’ll have to send them in separate notes — here is the link to the product — I have three invitations in here with the same issue:  https://www.zazzle.com/teddy_bear_aviator_oh_boy_baby_shower_invitation-256182392491162823

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Thank you — and here is the link to the collection:  https://www.zazzle.com/collections/aviator_theme_baby_boy_shower-119748865742613680  

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Thank you @VivianD117  !

The marketplace department for the product is currently:

_ Invitations & Stationery > Invitations & Announcements > Baby & Pregnancy > Baby Shower > Baby Boy _

If you change this to one of the following, it should be possible to add to the recommend products:

_ Invitations & Stationery > Invitations & Announcements > Birthday _

_ Invitations & Stationery > Invitations & Announcements > Birthday > 1st Birthday _

Please let me know if this works for you!

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Hi — I think it just wiped out my last note.  thank you — it worked!  But, the confusing thing is that the other choice seems to be the default that comes up.  Is there any condition under which that would still be the right answer — because it sure looks like the right answer?  If not, and I did not go back and look at the marketplace listings before writing this — should it not be removed if it is still there?

Vivian

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Molly, turned out that is not the correct category – it is, as Mark said above – either:

_ Invitations & Stationery > Invitations & Announcements > Birthday _

_ Invitations & Stationery > Invitations & Announcements > Birthday > 1st Birthday _

_ and once I did that, it worked. _

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@VivianD117  but why should baby shower invitations be put into the birthday department? It makes no sense to me it the collection is a baby shower collection after all

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I have no idea, but it moved it to the right place — I agree with you, but nothing else was working. Perhaps Mark can explain.