Buttons have Disappeared in all of my stores

I have several Zazzle shops and I can’t find any buttons in any of them. They have magically disappeared. Anyone else having this issue? Zazzle what is up?

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Yup - all my buttons are mysteriously missing…  magnets as well. 

Same. All of my buttons and magnets are missing from the back end of my store in product listings. And nothing is showing up in the back end for the categories I set up for ‘buttons’ and ‘magnets’. But, they are showing up in my collections in the back end??? And to make things stranger, buttons and magnets appear in my products, categories and collection in the public storefront! So, they are there, I just can’t see them in the back end unless I go into my collections. ???

@wheresthekarma  @TheArtfulGeeks  @PenguinPower It’s good to know we aren’t singled out. Gremlins at work, smile.

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I will pass this on, thanks all.

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Very true! lol

Yup, all my buttons & magnets gone from my back end (old & recent). But they show up in the mp.

Same problem. You can see them in the collections though. Magnets previews have changed, perhaps it just takes time to index/refresh all of them.

It’s more than just buttons. I have tshirts and other products missing from my store. 

I have tshirts and other products mussing.

Magnets are gone too.

I am having problems too. I have three stores and am missing both square button pins and square magnets.  Six items on one store, 51 items  on another and 57 items on another store. All are both square magnets and  square button pins! I use them for the Holiday sales and having 114 items missing on my store fronts is really going to hurt my sales. Is anyone looking in to this as Halloween items are already being purchased and the longer these items are missing the less sales I will have! I hope this is taken care of ASAP.

Same, buttons and magnets missing.

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came here to say this same thing. 

buttons show up in my public storefront under products, latest products created, and collections, but are missing from the ‘recently sold’ products list. 

they’re also entirely absent from the backend of the stores.

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They’re still visible in the public storefront, collections, and the general  marketplace. They’re only missing from our “back ends” which is inconvenient but not going to effect sales.

@JP11  

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Same problem 😕

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I noticed yesterday that all my magnets were gone. I thought I accidentally deleted them all at some point!  

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Me too. I have a custom design, by me, I put on a button yesterday. DOES NOT show up at all. Not in the Admin area of Store Management, in Products tab. Nothing. Zip. Never shows up!

PS: Post a notice to Zazzle on X.com. “Follow” Zazzle on X.com and then click the + symbol to post a tweet to them. The may see it faster/sooner than what we post here. :slightly_smiling_face:

I can’t believe this is still not fixed. The tech team is usually very quick with resolution.

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