Can you please check if my store is closed?

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I got an email/IM today from someone named Alice that my store is temporarily closed. The message mentioned that I couldn’t verify my account. I called Zazzle earlier for request for my account. I thought that was done but now I got the message on messenger that my store is temporarily closed and could be permanently closed if I could not verify my account. When I rechecked chat, the message is now gone. Has anyone seen something similar today?

Can anyone please check if you can still see my store in your end – selectpartysupplies? 

Thank you.  

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I can see your store. It’s a scam trying to get your details …  I believe Z’s been deleting them as fast as they can find them, but some are still sneaking through.

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Thank you for checking @PenguinPower  

My heart dropped when I saw that. Thank you again for checking!

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Zazzle tells me you have no stores. See screenshot. Very odd.

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She just doesn’t have them in her profile. The store is still there. You can control this under the ‘advanced settings’ of your profile. There are check boxes for the stores you want displayed associated with it.

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Hi Nigel,

Thanks for checking. Yes, I do not have my stores listed in my profile. But, I believe I can still see the store when I search using my store name.  It seems like as what @PenguinPower   mentioned, the email is a scam and should be ignored.