Hi! I already reported the issue but have to wait for the answer and maybe someone else had that problem? I received the message and cannot access it because of the pop-up asking to confirm my identity with the phone number. At the same time, my shop seems incomplete, asking me to provide a name and profile picture which was there before. Has anyone experienced anything like that? I am losing a client as we speak and I would prefer to solve it ASAP.
thanks!
Thank you for the clarification. It seems that’s the only way to access my messages then. I just hope that as European creator, I won´t be charged a leg and arm for that SMS;)
Hi Scott! Just one more question! Since today I have also been getting another pop-up, this time when I want to access my page, even when I am logged in. Pless and hold to prove you are a human. The problem is, that it doesnñt work as another pop-up appears saying there is a connection issue. Is it another security feature from Zazzle or am I just unlucky?
Hi Scott,
I do not receive the verification code, please help
Thanks
I have the same issue with messages, tried to fix it that way but I’m not receiving SMS. I tried it several times, it never comes. Is there an alternative way, to receive the code via email?
This was sorted out for me. You need to contact support and let then know.
Hello I cannot read my messages and I do not receive the verification code! I insert my phone number but nothing happens.
I need help please, thank you.
solved now, thank you