When I tried to call Zazzle yesterday I couldn’t get through either. I called back couple times and was finally able to get through. My calls were dropped a couple of times during those phone conversations.
A customer of mine claims to have been given the ‘runaround’ by customer services re an order of hers that was canceled and she doesn’t know why. I won’t contact customer services on her behalf as it isn’t my dept and I don’t have the time to get involved, but it is unfortunate to hear this.