Can't post canvas prints for sale

When I try to publish a new canvas print either from transferring from a poster to stretched canvas or editing an existing canvas I get “something went wrong”.

3 Likes

same here, I tried researching issues about this and couldn’t find an answer.

Yes, same problem here. I thought I was doing something wrong :confused: 

Update-still not working but the ones I tried to create are starting to show up in my backend as published.

It started yesterday where I cannot publish. I have a perfectly completed post form …as far as how I often do it if it is not a holiday etc.
At the bottom in red letters…“something went wrong.”

Just saw this. I had just asked about the same issue.

Hi everyone,  

@SmilinEyesTreasures  @Mistica  @TravellingDave  @angelynsanao  

Thank you for reporting this issue to us, I’ve alerted the team. If you could please provide some links for me to share with them also, that would be great! 

Kind Regards,

Beth

Hi @Mistica  

I’m so sorry that you’re experiencing these issues.  I’ve reached out to you via email to assist further. 

Kind Regards,

Beth

Hi Beth, I don’t have a link because every time I try to post it, I encounter an error, and the product doesn’t get posted. I’ve also tried clearing the cache, but I still encounter the same issue. This has been happening since last Sunday.

Hey all,

This issue has been logged by the team. We will let you know as soon as possible when their is an update.

Thank you for your patience.

3 Likes

Add me to another person who can’t post.  I get the dreaded “Something Went Wrong” error in the lower left corner of my browser.  I tried Chrome and Edge.  I also cleared my cache and cookies.  Nothing is solving this.  

I am having this problem as well.  Cookies and cache cleared, and different browsers.  

I am having the same problem posting canvas…“Something Went Wrong” error

I am having the same issue posting canvas, tried to create a handful of products with no luck : Something went wrong… with Safari and Firefox on Mac.

I also am not able to post canvas prints. Keep getting the Something went wrong. I’ve tried multiple ways.

Hi Mark, just checking in to see if there is an eta on being able to post canvas wall art for creators? Thanks so much 

Has anyone been able to figure this out? It kept happening to me yesterday all afternoon. I seriously thought I was doing something wrong!

Nope. If I went to edit canvas products i made before the issue…it breaks it. So…if you have some working ones…leave them alone.

1 Like

Oh that’s a shame! I haven’t got any up yet! 

Actually I just checked and it has been published three times!