I went to my saved designs tonight to sell them and every time I click on the finished product, it sends me back to the design section. Then when i finish going through all the design options, instead of allowing me to sell it, I am asked to add it to my cart. But I am not buying the items, I just want to sell them as I have done in the past 13 years here! What do I do to just publish my designs to sell them? Please help with this issue as soon as possible, so I can publish my finished designs to sell here. Thank-you for your help in this matter.
At the top left on the review page, just above where it says ‘Let’s make sure it’s just right’ click on ‘Sell’. It’s to the left of ‘Buy’.
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Have you included any of the Zazzle “elements/graphics” in your design? Many of those elements are for customer use only and will block the “sell” button 🤔
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The problem is no Sell button appears only the add to the cart button and this has never happened to me before. I have four stores here and have been here since 2013. I am hoping tech support will fix this so I can publish and sell my items here. Thank-you though for your responding to this issue!
@JP11 Which product are you trying to post for sale? It’ll help the tech team if you can link to your saved design so they can investigate.
You need to get to the Review Screen to post for sale (click the big blue Review Button)
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Again that review screen no longer shows the blue sell button, it just shows add to my cart. I have been here for 13 years and know this is messed up as I never had this happen before. I have several items finished to publish for selling , greeting cards, water globe and more and it keeps happening on all of the designs I have in saved designs. This has to be a tech issue that needs fixing. I have 4 stores here WingSong , SoulMusings, WeavingSmiles and PrettyandPrayerful, so I know how to publish designs for selling but with no Sell button on the review screen, I can’t. Thank-you for responding to my post.
@JP11 Let the tech team know which product wont sell specifically. Make sure you’ve selected an envelope if it’s a greeting card (used to matter - not sure whether it still does)
edited to add - post a screenshot of what you see. Which browser are you using?
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This is the link to what comes up when I review and then try to sell my products https://www.zazzle.com/customizer?dz=fe815c1d-d977-47aa-8b9c-048a1193340c&src=saved and I use Google Chrome as I always use it. The second product link is https://www.zazzle.com/customizer?dz=66bc209c-3fe6-4e01-a5ef-0d25ce4be7df&src=saved
I have selected the envelope on the greeting card too.
The odd thing is when I have saved designs in the past, when I click on it, it use to take my right to the review page. But every time I click on my saved design now, it sends me back to the design page! After I click through all the design options, I get the review page and I never had to do this before.
At the top of the right-hand panel in the “Review” screen, make sure you’ve clicked on “sell” rather than “buy.” If “sell” is selected, you’ll see this:
But if you’ve accidentally got “buy” selected (and I think “buy” is the default) you’ll see this instead:
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Thank-you for your responding to my issue, however when I click on my saved designs, it takes me right back into the design page and I have to then click through all the design options to get to the review page and there is no sell or buy button at all, just the bottom ‘add to cart button’! So that is why I can’t publish my designs to sell them. Always in the past, when I saved my designs to publish later, when I clicked on the design I wished to publish, it took me right to the review page and there was the sell button to click on.
Do you see the sell and buy options at the very top of that panel? The ones I’ve circled in red? If not, can you post a screenshot of what you’re seeing?
I just tried a few of my saved designs and got the options to sell just fine, so whatever is going on it’s not some global change that doesn’t allow us to post saved designs for sale.
So, that means check all of the regular suspects.
Did you start from a blank product rather than something published by someone else?
If it’s a card, did you select an envelope?
Did you use any graphics from within the design tool?
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After looking at the screen shot you show, I wondered why I did not get those two buttons ( to sell or buy) but everything else on your screen shot I kept getting. So remembering an old trick my boss taught me when I was working (now retired) I thought I would try it. I reduced the screen to 80% viewing and both buttons show up now and I just published my greeting card. I am a little surprised this happened as I never had any problems before with my screen like this. So THANK-YOU Cat for your help and to everyone here that responded to my post. And I have to add it was a little foolish on my part. My son, that works as a paramedic once told me about a supervisor that thought his computer died and my son went to the super’s office to see if he could help. The computer was blank and the keyboard would not light up. So on a whim my son looked under the desk and plugged the computer in for his boss and it came on!!! So I am glad you let me know what I should do in looking into this problem for sure! 😉
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Ha! Foiled by the screen size once again! 😉 So glad it turned out to be something simple!
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Thank you! I was hunting all over for the sell button. I had the same problem, the sell/buy options in the above menu are obscured by the horizontal bar across the top that says “XSave & exit design - options - review”. After seeing the picture I noticed the tiniest sliver of the bottom of the sell/buy buttons peeking out from under the bar. Reducing page size to 80% worked to make them visible.
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Sometimes happens such cases, also by experts…