I understand many folks have had these similar issues but I have not found an actual solution. My issue is two-fold and more than likely connected. On my store home I can only view one category I created (T-Shirts). I created another (Mugs) but can only see that when I select view all categories. The second issue is when I’m logged into Zazzle, my products show up under the correct categories but when I look at the public storefront I get an error message 404. I can confirm all of the products are set for public visibility etc. I can also confirm the (mugs) products are all indexed because they were made over a week ago and showed up in a previous category I created to test.
So the actual questions are why can’t I see both of my categories from home and why do I get an error message for categories when viewed from public storefront?
when you make new categories for your store - sometimes you get a 404 because the website hasn’t had time yet to index them yet.
It can take 72 hours (sometimes longer) for your store front to be built.
With the new category - have you assigned a cover photo to it too as new categories won’t appear unless they have one.
When you say your mugs showed in a previous category, it also takes time for products to move from one category to a new one (a couple of days sometimes more at least I’ve found)
Thanks for the reply – I’m definitely beginning to realize Zazzle takes time, but it has been a week already for the new category and yes, I did assign a cover photo. So, I’m just not sure what’s happening.