Collection not showing up in BACK end or FRONT end of store---But still exists somewhere.

Discussion Forums Technical Issues
1

I have a collection that I created several weeks ago called Exotic Pride Bedding that has gone into some weird limbo world.  I created it several weeks ago—BUT

It is NOT displaying in my backend (on my collections page)

It is NOT displaying on my frontend (on my collections page)

The ONLY way I know it must exist somewhere is because when I’m on my backend products page, I can select the products, choose “add to collection”, and from the popup list that comes up, I can see that there is, indeed, a collection called “Exotic Pride Bedding”, and those products are already in it!

I can’t post a link because, well, I can’t find anything to link to.

Ooomm…can I please have some technical help with this issue?

Is tech support able to find the collection somewhere?

1 Like
2

Hi @Argyleimp  I can see your collection on your profile page https://www.zazzle.com/collections/exotic_pride_bedding-119878349382817387  possibly you didn’t tick the box to add it to your store, which you will see under Edit for the collection. Hopefully this helps.

3

Thank you for the link!  That allowed me to make adjustments in my back end…and you’re right.  I hadn’t clicked for it to be visible.  Thank you!

4

That’s great! You’re very welcome.

5

same with me so I lost sales because they cannot see I have any others similiar