Some collections are not showing in my store, and they are set to show. I can’t even put a new item in one of my collections as it’s there, but it doesn’t show up for me to add to.
I think my store is hosed.
To help the Tech Team investigate, can you link to the collections that are not showing in your store?
Also double check in edit collection - Collection Channels - Your Stores - that you’ve enabled them (submit to save)
I see 17 collections attached to your profile and 17 collections attached to your store
If you’ve only just created products and added them to a new collection - they still need time to index
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I can’t link to the collection. When I click on it, it says it doesn’t exist, but when I look at the collection, it’s enabled in the marketplace and store. I can’t even add items to the collection, and fewer than 100 items are in that collection. This is what it looks like when I am not logged in.
Here’s your link—-to give to tech support…
but when you click on it, says sorry no results…
<https://www.zazzle.com/collections/tech_accessories-119793723279970238>
and as Sara said: double check in edit collection - Collection Channels - Your Stores - that you’ve enabled them (submit to save)
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It could be a borked collection (it happens) It was updated yesterday - of those products you added to them - when were they created?
You could remove the products - delete the collection and try again
Its enabled, good to go. Its just hosed.
The products have been posted for a while and the collection for weeks. I also have another collection with under 100 items that I can’t add anything to. It’s odd: the Lifestyle Inspirations collection.
I’d check back on it tomorrow to see how it’s looking. If you made changes to the collection it may take a bit of time before those changes are visible to the public.
If you go to the link below and scroll down a little bit you’ll see a pod called “Other products from this collection” and that pod shows the collection in question, and there’s plenty of products there.
https://www.zazzle.com/colorful_peace_sign_watercolor_hippie_art_wireless_charger-256080756827680445
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Thanks, Scott.
Thanks for your help.
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Thanks,