Is anyone else having this problem.
The “create your own product” is not working. When I try to create products such as business Cards or stickers, it states business cards cannot be found. or I search for wedding invitations and it only shows envelopes it the search OR I look for stamps and it only shows blank spaces where the images normally show.
Thank you
I am, when I try to create a product in create your own, when I click the categories accessories, electronics and sports and games does not come up. I was going to create some speakers this morning.
Thank you, glad it’s not just me. Hopefully it is fixed quickly
Hi and sorry you are having this issue. We are looking into it.
Joanna
Thank you, appreciate your assistance in this matter.
Just a quick update, I had a response from my support ticket related to this problem, the zazzle technical team have been alerted and are now fixing the problem.
Thank you!
Thank you, @designessa
I tried Zee earlier, hoping she would be able to find a link, but she was clueless, said the product does not exist.
Hope this gets fixed soon.
Thankies!
You can always find that product in your back end, open up and scroll down to the product description and click on “Create your own from scratch” that link does work.
This morning I had trouble finding blank products; paper cups in particular weren’t showing up, and the system had me going around in circles for at least an hour. I don’t remember how I finally managed it, I think I went into a design and clicked on create a new one or something like that… It was strange, I thought it was something on my end, but I see it wasn’t…
The problem is now fixed on my end. I hope it is all working from your end. I can see all the products in the product catalogue.
Looks good for me as well! 