Hi creators,
You spoke (or typed) and we listened! 
We just announced an update to the aspect ratio behavior in the Crop tool. Jump into the design tool and give the updated Crop experience a spin. We’d love to hear your thoughts! Does this make cropping smoother for you? Let us know what you think — your feedback helps us keep improving.
Happy designing!
I looked to it now. As a designer I usually upload ready photo/graphics and no need to additional adjustments, but it may be very helpful for use/fit images/graphics already used for other design/products.
I see now the resizing works perfectly mantaining aspect ratio without need of additional press of keyboard keys.
This is good, better, following the standards and logic thinking…
Is there some setting that will force it to crop without resizing? Maybe my hand just isn’t steady enough, but whenever I try to crop off part of the image, I end up accidentally resizing it too.
@Cat do you see the corners? Click and drag one of those (either in the aspect ratio Freeform or any other size)
there’s no setting that I can find
@Sara_H Yeah, that’s what I’m doing. But unless you’re able to drag in a PERFECTLY straight line, it either enlarges the image, or it cuts off part of the side perpendicular to the one you’re trying to crop. Like let’s say I’m trying to crop off the left side of the image. I grab the top left corner and try to move it straight to the right. But if I accidentally drag the corner a little bit upwards, it enlarges the image - if I accidentally drag it a little bit downwards, it cuts off the top - it’s just SOOOO frustrating!
Maybe if there were handles on the sides in addition to the corners it would solve my problem, because that way I could easily just crop one side without worrying about either accidentally enlarging it or cutting off part that I didn’t mean to cut off! (adding bold and italics here to be sure Zazzle mods see this part.)
It’s not impossible, it just requires that you have a really steady hand or that you’re working with an image that has some leeway on the sides so it won’t matter if you accidentally cut off a few pixels along the wrong edge. Honestly, it takes me soooo long to try to crop an image that I usually end up just uploading a cropped version so I don’t have to fight with the thing.
I’ve not had that problem. Perhaps it’s the browser I’m using (firefox)
Interestingly enough - if you add another image and try to crop that - the old square crop thing appears
so add an image you don’t want to crop first - then crop it - ignore it and then crop the image you do want to crop and you should get the old style crop
Try it and see
*this post was brought to you by too many crops*
Hmmm… I’m not sure how you did that. I tried adding multiple images but they all got the same crop tool.
I dunno - part of the problem may be that I have my mouse sensitivity turned way up. I have tendonitis in my wrist (probably from too much Zazzling!) anyhow, having it set so I don’t have to move my wrist very far helps keep the pain at bay, but it might be making it hard to move it one direction without accidentally moving it up or down. I suppose I could try the trackball mouse again, but that’s even worse in terms of control. Maybe I just need a vacation! 
the joys of zazzling
THANK YOU VERY MUCH! Yes, I just tried it out, and it is working great now. I can free-form crop to my heart’s content! I was having so much trouble before, after the previous changes. I just have to remember to turn off the “Lock aspect ratio”.
@Cat I’m not having any trouble with it resizing, when using the L-shaped handles in the crop tool. I’m using Firefox. I just tested it out, and dragged them every which way, and it kept the image the exact size, just cut off parts of it.
@Connie @Sara_H Ok, here’s an example. https://www.youtube.com/shorts/ykW7YQdXfuM
(Hope that link works - I’m not sure I uploaded that correctly, but it’s the only way I could think of to share a video.)
In this example, I have an image of a sprig of leaves and I want to crop off the end of the stem so it doesn’t show in the bouquet. But when I try to crop it, it resizes. Maybe my hands just aren’t steady enough - I dunno, but it’s just super frustrating!
Have you tried to crop before you rotate? Perhaps that’s messing with things
Hi @zazzle team!
I’m working on an iPad without keyboard, and I’m happy to be able to crop now like before.
However I have now a new problem. I tried to draw a rectangle using the square shape, to make a frame around one of my designs.
But I am unable to create something else than a square!
If I resize it, it’s locked in proportional resizing, and it drives me crazy, because I can’t unlock it.
I feel like all the latest features in the editor are regressions for iPad users, it was so perfect before, why did you do that?
Now I don’t stop discovering new problems.
If your editor is not compatible anymore with iPad, you could alert the users about that.
Don’t you make tests on all the targeted platforms before putting a new release in production ?
Update: It looks like it’s back. I don’t know if it’s because I did a few cropping and it changed something or if Zazzle team is still making updates. It’s quite destabilizing.
That’s a good idea. It does make it a bit easier to crop - but it’s also harder to get it cropped in exactly the right place if I can’t see it in its final position when I’m cropping it. So I end up doing a lot of rotate - crop - rotate - check - rotate - crop etc., Maybe I’m the only crazy person out there trying to use the crop tool this way!
I noticed a new response to resizing text also. Took me by surprise the first time I tried to simply reduce the blank space my text field created across a product. Holding down the shift key will resize the text box without resizing the text and keeps the text box ratio the same as it was..
What about masking it? eg - make either a circle/square (transparent no lines) then throwing that image in it? Might be easier to manipulate?
Sorry it’s misbehaving for you
@Sara_H That could work. Can you group a bunch of masked images? I’ve never tried that.
Honestly, what I really should do is to just combine all of the elements (flowers, leaves, bows, etc.) in Gimp and then save the whole bouquet or whatever in a separate file instead of trying to use Zazzle’s design tool to do all of that. It’s just that I like to be able to re-arrange all of the flowers & leaves so they work in a particular design - like so they conform around the specific text etc. rather than making the design conform around the artwork. I guess it’s an imperfect universe…
You can put more than one image in a mask. Shift select all the images and mask - then they’re all in one
I’m not sure if this is what you are talking about, but I can use the crop tool the same way as before and I don’t have to use the L handles. I do have the “lock aspect ratio” unclicked. Hope this makes sense.
Click on an image
Click and unclick the crop button
Then I can freeform (reshape) the image any way I want, without using the L shaped handles.
