Cross Sells behaving badly when clicking on slots

[Sara_H]

Baby Shower Cross Sell behaving badly when clicking on product slot. It’s picking up all the products and not just the slots chosen product

eg - I clicked on the tumbler and drinking glasses slot and it brings up everything instead of just that tumbler department Home & Living > Kitchen & Dining > Drinkware > Tumblers & Drinking Glasses

Have also tested Christmas Cross Sells and they are doing the same.

It’s no effort to search for product but thought I’d report it just in case you didn’t know

Thanks!

[Padraig]

Hi @Sara_H ,

I’m sorry to hear that you’re experiencing an issue here, thanks for reporting. I can’t replicate the issue on my side just yet. Can you provide a link to the Collection you referenced above so we can take a closer look for you?

Pádraig

[Sara_H]

@Padraig   https://www.zazzle.com/collections/119836278983767465 this one and this one https://www.zazzle.com/collections/119774890957701207

If I click the slot to add enclosure cards in the baby shower cross sell - it shows all products instead of zooming in on just the department where enclosure cards live “Matching results from: Invitations & Stationery > Invitations & Announcements > Enclosure Cards” for example - it shows all results

[Padraig]

Hi @Sara_H ,

Thank you for clarifying and for your patience. I highlighted the issue with our engineers so we are taking a closer look at this for you.

Pádraig