All day today I’ve been trying to design a template on a product and over and over again the screen freezes and I get the error pop up “sorry we couldn’t process your action, please try again”.
Is there a work-around for this? Nothing I try seems to work.
I see some errors in our logs. Can you share a bit more about what actions you’re taking?
Pretty much any action: adding text, re-sizing text, adding or moving design elements, etc. It would work as expected for a few minutes then freeze up & error out again.