Difficult to transfer design to Lip Balm because of searchability

Discussion Forums Technical Issues
1

This isn’t new, but I finally got around to some testing. 

I’ve had a hard time using the “transfer this design” to the lip balm. 

When searching the bar at the top of the blanks page that appears after you click a “transfer this design” link, I try searching all of these:

lip
balm
lipbalm
“lip balm”

but finally, my last guess because of brandnames and such, they only finally appear when I type “chapstick”
Could the other terms be added to those so they can be found by generic phrases too?

2 Likes
2

Hi @KC1 ,

I just tried this myself and when I searched “lip balm” all of the options appeared right away. If you can provide the product you are transferring from as well as some screenshots of your search results we can look into this further. Thanks!